---
title: 'ECI Spruce + Creatio'
url: 'https://www.staging38.commercient.com/product/eci-spruce-creatio/'
date: '2026-06-19T10:13:15-04:00'
modified: '2026-06-19T10:13:16-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Spruce to Creatio, giving your team access to ECI Spruce data directly within Creatio. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Spruce and Creatio, giving sales teams access to ERP customer, order, invoice and inventory data from inside Creatio. The integration supports customisable sync frequency and field mapping to match the specific needs of each sales team.

## What syncs

- Connect ECI Spruce Quotes to Creatio Opportunities
- Sync ECI Spruce Customers to Creatio Accounts
- Display ECI Spruce Invoices in Creatio
- Access ECI Spruce Items and Inventory from Creatio
- Export Creatio Opportunities as ECI Spruce Sales Orders
- Sync ECI Spruce Sales Orders and Status Updates to Creatio

## Why Commercient

### Quote-to-order workflow

Connect Creatio Orders to ECI Spruce Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync ECI Spruce payment status, open Sales Orders and credit data to Creatio so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect Creatio new Accounts to ECI Spruce Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync ECI Spruce Price Lists to Creatio so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

## About ECI Spruce

ECI Spruce is an ERP for lumber and building material dealers, managing inventory, purchasing, sales, delivery, pricing and financial operations.

## About Creatio

Creatio is a no-code CRM and process automation platform for sales, marketing and service teams, managing leads, accounts, opportunities, cases and marketing campaigns.

## Frequently asked questions

### What happens if a customer already exists in both ECI Spruce and Creatio?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI Spruce and Creatio?

Commercient can synchronise key ECI Spruce ERP data with Creatio, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can ECI Spruce Customers sync into Creatio Accounts and Contacts?

Yes, Commercient can sync ECI Spruce Customers into Creatio as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Creatio Opportunities be connected back to ECI Spruce as Sales Orders?

Commercient can support connecting Creatio Opportunities back to ECI Spruce as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the ECI Spruce and Creatio sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.
