---
title: 'ECI Spruce + SAP CRM'
url: 'https://www.staging38.commercient.com/product/eci-spruce-sap-crm/'
date: '2026-06-19T10:13:29-04:00'
modified: '2026-06-19T10:13:29-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects ECI Spruce to SAP CRM, giving your team access to ECI Spruce data directly within SAP CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects ECI Spruce and SAP CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside SAP CRM. The connection also allows SAP CRM Opportunities to flow into ECI Spruce as Sales Orders when the CRM-to-ERP workflow is included in project scope.

## What syncs

- Access ECI Spruce Price Lists from SAP CRM
- Sync ECI Spruce Credit Notes to SAP CRM
- Import SAP CRM Contacts as ECI Spruce Customer Contacts
- Connect ECI Spruce Quotes to SAP CRM Opportunities
- Sync ECI Spruce Customers to SAP CRM Accounts
- Display ECI Spruce Invoices in SAP CRM

## Why Commercient

### Product and inventory visibility

Access ECI Spruce Items, Inventory and Price Lists from SAP CRM so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect SAP CRM Opportunities back to ECI Spruce as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface ECI Spruce Invoices and Payments inside SAP CRM so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect SAP CRM Quotations to ECI Spruce Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

## About ECI Spruce

ECI Spruce is an ERP for lumber and building material dealers, managing inventory, purchasing, sales, delivery, pricing and financial operations.

## About SAP CRM

SAP CRM is a customer relationship management system for large enterprises, managing accounts, contacts, opportunities, marketing campaigns and customer service interactions.

## Frequently asked questions

### Can Commercient support dashboards or reporting from ECI Spruce data in SAP CRM?

Commercient can support surfacing ECI Spruce data inside SAP CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the ECI Spruce and SAP CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's ECI Spruce and SAP CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can ECI Spruce Sales Orders history sync to SAP CRM account records?

Yes, Commercient can sync ECI Spruce Sales Orders history to SAP CRM Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both ECI Spruce and SAP CRM?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between ECI Spruce and SAP CRM?

Commercient can synchronise key ECI Spruce ERP data with SAP CRM, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.