---
title: 'Epicor 10 + Agentforce Field Service and Operations'
url: 'https://www.staging38.commercient.com/product/epicor-10-agentforce-field-service-and-operations/'
date: '2026-06-19T10:15:07-04:00'
modified: '2026-06-19T10:15:07-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor 10 to Agentforce Field Service and Operations, giving your team access to Epicor 10 data directly within Agentforce Field Service and Operations. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor 10 and Agentforce Field Service and Operations, giving field service teams access to ERP customer, equipment and order data from inside Agentforce Field Service and Operations. When a job closes in Agentforce Field Service and Operations, the integration can trigger invoice creation in Epicor 10 to accelerate billing cycles.

## What syncs

- Sync Epicor 10 Suppliers to Agentforce Field Service and Operations Parts and Supplier Data
- Connect Agentforce Field Service and Operations Invoices to Epicor 10 AR Invoices
- Sync Epicor 10 Customer Payment Status to Agentforce Field Service and Operations
- Export Epicor 10 Purchase Orders Linked to Agentforce Field Service and Operations Jobs
- Sync Epicor 10 Customers to Agentforce Field Service and Operations Customer Records
- View Epicor 10 AR Invoices and Sales Orders in Agentforce Field Service and Operations

## Why Commercient

### Payment and balance status

Surface Epicor 10 Cash Receipts and outstanding invoice balances inside Agentforce Field Service and Operations so technicians and managers know a customer's payment status before completing a job or taking payment.

### Purchase order management

Connect Agentforce Field Service and Operations Jobs parts requirements to Epicor 10 Purchase Orders so field service job parts needs create purchase orders in the ERP for procurement.

### Job cost and margin tracking

Sync Agentforce Field Service and Operations job labour, parts and time data to Epicor 10 so actual job costs can be reconciled against estimates and margin tracked across the service operation.

### Technician scheduling and ERP visibility

Connect Agentforce Field Service and Operations technician assignments and job schedules to Epicor 10 so resource costs and job data are available in both platforms for operations and finance.

## About Epicor 10

Epicor 10 is an ERP platform for manufacturing, distribution and retail businesses, managing production, supply chain, inventory, financials and customer management.

## About Agentforce Field Service and Operations

Agentforce Field Service and Operations is Salesforce's AI-powered field service platform for scheduling, dispatching, managing work orders and supporting mobile field technicians.

## Frequently asked questions

### Can Epicor 10 Purchase Orders be created from Agentforce Field Service and Operations Jobs parts requirements?

Commercient can support connecting Agentforce Field Service and Operations parts requirements from Jobs to Epicor 10 Purchase Orders when included in scope. This allows field service jobs to trigger ERP procurement workflows automatically.

### Can Agentforce Field Service and Operations Jobs job costs flow back to Epicor 10 for financial reporting?

Commercient can support syncing Agentforce Field Service and Operations Jobs labour, parts and cost data back to Epicor 10 when included in scope. This helps finance teams report on service margins and job profitability from ERP records.

### How is customer data matched between Epicor 10 and Agentforce Field Service and Operations?

Commercient handles customer matching between Epicor 10 and Agentforce Field Service and Operations using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process to prevent duplicate records.

### Can Agentforce Field Service and Operations estimates sync to Epicor 10 as Quotes?

Commercient can support syncing Agentforce Field Service and Operations estimates or quotes to Epicor 10 as Quotes when included in the integration scope. This keeps quoting activity consistent between the field service platform and the ERP.

### What data can Commercient connect between Epicor 10 and Agentforce Field Service and Operations?

Commercient can connect Epicor 10 and Agentforce Field Service and Operations to sync data such as Customers, Parts, On-Hand Quantities, Sales Orders, AR Invoices and Cash Receipts. Supported objects and sync direction depend on the customer's system setup and project scope.