---
title: 'Epicor 10 + Blackbaud CRM'
url: 'https://www.staging38.commercient.com/product/epicor-10-blackbaud-crm/'
date: '2026-06-19T10:14:53-04:00'
modified: '2026-06-19T10:14:53-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor 10 to Blackbaud CRM, giving your team access to Epicor 10 data directly within Blackbaud CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor 10 and Blackbaud CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Blackbaud CRM. This gives finance and sales teams shared visibility into account status, combining Blackbaud CRM pipeline data with Epicor 10 transactional records.

## What syncs

- Import Blackbaud CRM Contacts as Epicor 10 Customer Contacts
- Connect Epicor 10 Quotes to Blackbaud CRM Deals
- Sync Epicor 10 Customers to Blackbaud CRM Companies
- Display Epicor 10 AR Invoices in Blackbaud CRM
- Access Epicor 10 Parts and On-Hand Quantities from Blackbaud CRM
- Export Blackbaud CRM Deals as Epicor 10 Sales Orders

## Why Commercient

### Credit and order limit visibility

Sync Epicor 10 customer credit status and order limits to Blackbaud CRM so sales reps know a customer's account standing before quoting or accepting new orders.

### Sales rep account management

Connect Epicor 10 Customers account assignments to Blackbaud CRM Companies so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access Epicor 10 purchase history and product usage data in Blackbaud CRM so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync Epicor 10 customer region and territory data to Blackbaud CRM so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

## About Epicor 10

Epicor 10 is an ERP platform for manufacturing, distribution and retail businesses, managing production, supply chain, inventory, financials and customer management.

## About Blackbaud CRM

Blackbaud CRM is a constituent relationship management platform for large nonprofits, managing donors, gifts, campaigns, events, memberships and fundraising data.

## Frequently asked questions

### Can Epicor 10 Sales Orders history sync to Blackbaud CRM account records?

Yes, Commercient can sync Epicor 10 Sales Orders history to Blackbaud CRM Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Epicor 10 and Blackbaud CRM?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Epicor 10 and Blackbaud CRM?

Commercient can synchronise key Epicor 10 ERP data with Blackbaud CRM, such as Customers, Customer Contacts, Parts, On-Hand Quantities, Sales Orders, AR Invoices and Cash Receipts. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Epicor 10 Customers sync into Blackbaud CRM Companies and Contacts?

Yes, Commercient can sync Epicor 10 Customers into Blackbaud CRM as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Blackbaud CRM Deals be connected back to Epicor 10 as Sales Orders?

Commercient can support connecting Blackbaud CRM Deals back to Epicor 10 as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.