---
title: 'Epicor 10 + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/epicor-10-freshworks-freshsales/'
date: '2026-06-19T10:14:57-04:00'
modified: '2026-06-19T10:14:57-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor 10 to Freshworks Freshsales, giving your team access to Epicor 10 data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor 10 and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. Both platforms stay current with the same customer, order and financial data when the sync is running.

## What syncs

- Sync Epicor 10 Suppliers to Freshworks Freshsales
- Export Epicor 10 Purchase Orders to Freshworks Freshsales
- Connect Epicor 10 Cash Receipts to Freshworks Freshsales
- Sync Epicor 10 Credit Memos to Freshworks Freshsales
- Update Epicor 10 Customers from Freshworks Freshsales Data
- Import Freshworks Freshsales Records into Epicor 10 as New Entries

## Why Commercient

### Account and contact management

Keep Epicor 10 Customers and Customer Contacts aligned with Freshworks Freshsales account records so all customer-facing teams work from the same data.

### Reporting and data visibility

Sync Epicor 10 transactional data to Freshworks Freshsales so teams have the information they need for reporting, planning and operational decisions.

### Credit note and returns management

Connect Epicor 10 Credit Memos and returns data to Freshworks Freshsales to keep customer account balances and return records aligned between both systems.

### Purchase order management

Export Epicor 10 Purchase Orders to Freshworks Freshsales so procurement and operations teams can manage purchasing from either system with consistent data.

## About Epicor 10

Epicor 10 is an ERP platform for manufacturing, distribution and retail businesses, managing production, supply chain, inventory, financials and customer management.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can Epicor 10 Price Lists sync to Freshworks Freshsales?

Commercient can sync Epicor 10 Price Lists to Freshworks Freshsales when included in scope. Exact pricing sync capabilities depend on how pricing is structured in Epicor 10 and how Freshworks Freshsales accepts pricing data.

### Can Epicor 10 Suppliers and Purchase Orders sync to Freshworks Freshsales?

Commercient can support syncing Epicor 10 Suppliers and Purchase Orders to Freshworks Freshsales when relevant to the integration workflow. Exact capabilities depend on both systems and the project scope.

### How is the Epicor 10 and Freshworks Freshsales integration scoped and implemented?

Commercient scopes each integration based on the customer's Epicor 10 and Freshworks Freshsales configuration, the objects to be synced and the required sync direction. Timelines and supported objects are agreed during the scoping process.

### Can Epicor 10 AR Invoices data sync to Freshworks Freshsales?

Yes, Commercient can sync Epicor 10 AR Invoices data to Freshworks Freshsales when included in scope. Exact field mapping, sync frequency and object coverage are configured per project.

### Can new records created in Freshworks Freshsales be imported into Epicor 10?

Commercient can support importing new records created in Freshworks Freshsales into Epicor 10 when included in the integration scope. Direction and object coverage depend on project configuration.