---
title: 'Epicor 9 + Adobe Campaign'
url: 'https://www.staging38.commercient.com/product/epicor-9-adobe-campaign/'
date: '2026-06-19T10:15:54-04:00'
modified: '2026-06-19T10:15:54-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor 9 to Adobe Campaign, giving your team access to Epicor 9 data directly within Adobe Campaign. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor 9 and Adobe Campaign, enabling customer and contact data to flow between the ERP and marketing platform. The connection keeps Adobe Campaign contact data accurate by drawing from Epicor 9 as the customer record of truth.

## What syncs

- Export Epicor 9 New Accounts to Adobe Campaign as Contact Records
- Sync Epicor 9 Customers to Adobe Campaign Contact Records
- Update Adobe Campaign Contact Lists from Epicor 9 Customers
- Sync Epicor 9 Purchase History to Adobe Campaign for Segmentation
- Import Adobe Campaign New Contacts into Epicor 9 Customers
- Sync Epicor 9 Items to Adobe Campaign for Campaign Use

## Why Commercient

### Sales rep performance reporting

Sync Epicor 9 Sales Orders and customer revenue by rep to Adobe Campaign so sales managers can track individual and team performance against targets over any period.

### Financial data reporting

Sync Epicor 9 general ledger, Invoices and Payments data to Adobe Campaign so finance teams can build period-end reports and dashboards from current ERP records.

### Sales and order analytics

Export Epicor 9 Sales Orders and customer revenue data to Adobe Campaign so management has visibility into sales performance, order volumes and revenue trends over time.

### Customer data insights

Connect Epicor 9 Customers and purchase history to Adobe Campaign so marketing and sales teams can segment and analyse customer behaviour and purchasing patterns.

## About Epicor 9

Epicor 9 is an ERP system for manufacturers and distributors, managing production, inventory, purchasing, financials and customer order management.

## About Adobe Campaign

Adobe Campaign is an email and cross-channel marketing automation platform for enterprise marketers, managing campaigns, customer journeys, segmentation and marketing communications.

## Frequently asked questions

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the Epicor 9 and Adobe Campaign integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between Epicor 9 and Adobe Campaign?

Commercient can connect Epicor 9 and Adobe Campaign to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Epicor 9 Customers sync to Adobe Campaign automatically?

Yes, Commercient can sync Epicor 9 Customers to Adobe Campaign so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.

### Can data from Adobe Campaign flow back into Epicor 9?

Commercient can support data flowing from Adobe Campaign back into Epicor 9 when included in the integration scope. Direction and object coverage depend on project configuration.

### How often does the Epicor 9 and Adobe Campaign integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.