---
title: 'Epicor 9 + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/epicor-9-freshworks-freshsales/'
date: '2026-06-19T10:15:31-04:00'
modified: '2026-06-19T10:15:31-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor 9 to Freshworks Freshsales, giving your team access to Epicor 9 data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor 9 and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. The connection helps teams maintain accurate data across Epicor 9 and Freshworks Freshsales without separate reconciliation processes.

## What syncs

- Import Freshworks Freshsales Data into Epicor 9 Records
- Connect Epicor 9 Price Lists to Freshworks Freshsales
- Sync Epicor 9 Vendors to Freshworks Freshsales
- Export Epicor 9 Purchase Orders to Freshworks Freshsales
- Connect Epicor 9 Payments to Freshworks Freshsales
- Sync Epicor 9 Credit Notes to Freshworks Freshsales

## Why Commercient

### Vendor and supplier management

Sync Epicor 9 Vendors and Purchase Orders to Freshworks Freshsales so procurement data is consistent and available in both platforms.

### Pricing and rates management

Connect Epicor 9 Price Lists to Freshworks Freshsales so pricing data stays current and consistent across both systems without manual updates.

### Account and contact management

Keep Epicor 9 Customers and Contacts aligned with Freshworks Freshsales account records so all customer-facing teams work from the same data.

### Reporting and data visibility

Sync Epicor 9 transactional data to Freshworks Freshsales so teams have the information they need for reporting, planning and operational decisions.

## About Epicor 9

Epicor 9 is an ERP system for manufacturers and distributors, managing production, inventory, purchasing, financials and customer order management.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can Epicor 9 Items and Inventory sync to Freshworks Freshsales?

Yes, Commercient can sync Epicor 9 Items and Inventory to Freshworks Freshsales so product data and stock information are current in both systems. Exact mapping depends on project scope.

### Does Commercient support two-way sync between Epicor 9 and Freshworks Freshsales?

Commercient can support bidirectional sync between Epicor 9 and Freshworks Freshsales when configured. Exact two-way capabilities depend on the systems involved and the integration scope.

### Can Epicor 9 Price Lists sync to Freshworks Freshsales?

Commercient can sync Epicor 9 Price Lists to Freshworks Freshsales when included in scope. Exact pricing sync capabilities depend on how pricing is structured in Epicor 9 and how Freshworks Freshsales accepts pricing data.

### Can Epicor 9 Vendors and Purchase Orders sync to Freshworks Freshsales?

Commercient can support syncing Epicor 9 Vendors and Purchase Orders to Freshworks Freshsales when relevant to the integration workflow. Exact capabilities depend on both systems and the project scope.

### How is the Epicor 9 and Freshworks Freshsales integration scoped and implemented?

Commercient scopes each integration based on the customer's Epicor 9 and Freshworks Freshsales configuration, the objects to be synced and the required sync direction. Timelines and supported objects are agreed during the scoping process.