---
title: 'Epicor 9 + SAP Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/epicor-9-sap-commerce-cloud/'
date: '2026-06-19T10:15:42-04:00'
modified: '2026-06-19T10:15:42-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor 9 to SAP Commerce Cloud, giving your team access to Epicor 9 data directly within SAP Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor 9 and SAP Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. Customer and order data flows between Epicor 9 and SAP Commerce Cloud so both operations and e-commerce teams work from the same records.

## What syncs

- Import SAP Commerce Cloud New Customers into Epicor 9
- Connect Epicor 9 Vendors to SAP Commerce Cloud for Supplier Visibility
- Sync Epicor 9 Invoices from SAP Commerce Cloud Order Data
- Export SAP Commerce Cloud Product Variants to Epicor 9 Items
- Sync SAP Commerce Cloud Returns to Epicor 9 Credit Notes
- Update Epicor 9 Customers from SAP Commerce Cloud Buyer Records

## Why Commercient

### Multi-channel inventory tracking

Sync Epicor 9 Inventory to SAP Commerce Cloud in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import SAP Commerce Cloud new Customers into Epicor 9 so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync Epicor 9 customer-specific pricing, order history and account terms to SAP Commerce Cloud so B2B buyers see accurate, personalised information when ordering online.

### Order revenue and financial posting

Connect SAP Commerce Cloud order revenue to Epicor 9 Invoices so financial posting happens from ERP order records without manual reconciliation between the storefront and accounting.

## About Epicor 9

Epicor 9 is an ERP system for manufacturers and distributors, managing production, inventory, purchasing, financials and customer order management.

## About SAP Commerce Cloud

SAP Commerce Cloud is an enterprise e-commerce platform for B2C and B2B commerce, managing product catalogs, online storefronts, pricing, orders and customer experiences.

## Frequently asked questions

### How often does the Epicor 9 and SAP Commerce Cloud integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can Epicor 9 Credit Notes and returns sync back from SAP Commerce Cloud?

Commercient can support syncing SAP Commerce Cloud returns and refund data back to Epicor 9 as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can Epicor 9 Price Lists for specific customers sync to SAP Commerce Cloud?

Commercient can support syncing Epicor 9 customer-specific Price Lists to SAP Commerce Cloud so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to Epicor 9 fulfilment when an SAP Commerce Cloud order is placed?

When an SAP Commerce Cloud Orders is imported into Epicor 9 as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to SAP Commerce Cloud when included in scope.

### Can Epicor 9 Vendors and supplier data sync to SAP Commerce Cloud?

Commercient can support syncing Epicor 9 Vendors and supplier data to SAP Commerce Cloud when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.