---
title: 'Epicor BisTrack + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/epicor-bistrack-freshworks-freshsales/'
date: '2026-06-19T10:16:05-04:00'
modified: '2026-06-19T10:16:05-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor BisTrack to Freshworks Freshsales, giving your team access to Epicor BisTrack data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor BisTrack and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. The integration supports a range of sync directions and objects defined per project to match each team’s workflow.

## What syncs

- Export Epicor BisTrack Sales Orders and Invoices to Freshworks Freshsales
- Update Freshworks Freshsales with Epicor BisTrack Products and Stock Data
- Sync Epicor BisTrack Stock to Freshworks Freshsales
- Import Freshworks Freshsales Data into Epicor BisTrack Records
- Connect Epicor BisTrack Price Lists to Freshworks Freshsales
- Sync Epicor BisTrack Suppliers to Freshworks Freshsales

## Why Commercient

### Order and transaction sync

Export Epicor BisTrack Sales Orders and transactions to Freshworks Freshsales to keep operational data aligned and support accurate workflow management across both systems.

### Product and inventory management

Update Epicor BisTrack Products and Stock data in Freshworks Freshsales so teams have current product information available in both platforms.

### Financial data management

Connect Epicor BisTrack Invoices and financial records to Freshworks Freshsales to support accurate reporting and data management across both systems.

### Vendor and supplier management

Sync Epicor BisTrack Suppliers and Purchase Orders to Freshworks Freshsales so procurement data is consistent and available in both platforms.

## About Epicor BisTrack

Epicor BisTrack is a distribution and ERP platform for builders merchants and timber distributors, managing inventory, purchasing, sales, delivery and customer accounts.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can Epicor BisTrack Customers sync to Freshworks Freshsales automatically?

Yes, Commercient can sync Epicor BisTrack Customers to Freshworks Freshsales so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.

### Can data from Freshworks Freshsales flow back into Epicor BisTrack?

Commercient can support data flowing from Freshworks Freshsales back into Epicor BisTrack when included in the integration scope. Direction and object coverage depend on project configuration.

### How often does the Epicor BisTrack and Freshworks Freshsales integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can Epicor BisTrack Products and Stock sync to Freshworks Freshsales?

Yes, Commercient can sync Epicor BisTrack Products and Stock to Freshworks Freshsales so product data and stock information are current in both systems. Exact mapping depends on project scope.

### Does Commercient support two-way sync between Epicor BisTrack and Freshworks Freshsales?

Commercient can support bidirectional sync between Epicor BisTrack and Freshworks Freshsales when configured. Exact two-way capabilities depend on the systems involved and the integration scope.