---
title: 'Epicor BisTrack + HubSpot Service Hub'
url: 'https://www.staging38.commercient.com/product/epicor-bistrack-hubspot-service-hub/'
date: '2026-06-19T10:16:06-04:00'
modified: '2026-06-29T07:26:06-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor BisTrack to HubSpot Service Hub, giving your team access to Epicor BisTrack data directly within HubSpot Service Hub. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor BisTrack and HubSpot Service Hub, giving sales teams access to ERP customer, order, invoice and inventory data from inside HubSpot Service Hub. This gives finance and sales teams shared visibility into account status, combining HubSpot Service Hub pipeline data with Epicor BisTrack transactional records.

## What syncs

- Import HubSpot Service Hub Contacts as Epicor BisTrack Customer Contacts
- Connect Epicor BisTrack Quotes to HubSpot Service Hub Deals
- Sync Epicor BisTrack Customers to HubSpot Service Hub Companies
- Display Epicor BisTrack Invoices in HubSpot Service Hub
- Access Epicor BisTrack Products and Stock from HubSpot Service Hub
- Export HubSpot Service Hub Deals as Epicor BisTrack Sales Orders

## Why Commercient

### Sales order history

Sync Epicor BisTrack Sales Orders, Invoices and Order History to HubSpot Service Hub so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Epicor BisTrack Products, Stock and Price Lists from HubSpot Service Hub so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect HubSpot Service Hub Deals back to Epicor BisTrack as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface Epicor BisTrack Invoices and Payments inside HubSpot Service Hub so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

## About Epicor BisTrack

Epicor BisTrack is a distribution and ERP platform for builders merchants and timber distributors, managing inventory, purchasing, sales, delivery and customer accounts.

## About HubSpot Service Hub

HubSpot Service Hub is a customer service platform for managing tickets, customer feedback, knowledge base articles, live chat and support team operations.

## Frequently asked questions

### Can Epicor BisTrack Sales Orders history sync to HubSpot Service Hub account records?

Yes, Commercient can sync Epicor BisTrack Sales Orders history to HubSpot Service Hub Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Epicor BisTrack and HubSpot Service Hub?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Epicor BisTrack and HubSpot Service Hub?

Commercient can synchronise key Epicor BisTrack ERP data with HubSpot Service Hub, such as Customers, Contacts, Products, Stock, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Epicor BisTrack Customers sync into HubSpot Service Hub Companies and Contacts?

Yes, Commercient can sync Epicor BisTrack Customers into HubSpot Service Hub as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can HubSpot Service Hub Deals be connected back to Epicor BisTrack as Sales Orders?

Commercient can support connecting HubSpot Service Hub Deals back to Epicor BisTrack as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.