---
title: 'Epicor BisTrack + Salesforce Data 360'
url: 'https://www.staging38.commercient.com/product/epicor-bistrack-salesforce-data-360/'
date: '2026-06-19T10:16:14-04:00'
modified: '2026-06-19T10:16:14-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor BisTrack to Salesforce Data 360, giving your team access to Epicor BisTrack data directly within Salesforce Data 360. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor BisTrack and Salesforce Data 360, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Data 360. The connection also allows Salesforce Data 360 Opportunities to flow into Epicor BisTrack as Sales Orders when the CRM-to-ERP workflow is included in project scope.

## What syncs

- Access Epicor BisTrack Price Lists from Salesforce Data 360
- Sync Epicor BisTrack Credit Notes to Salesforce Data 360
- Import Salesforce Data 360 Contacts as Epicor BisTrack Customer Contacts
- Connect Epicor BisTrack Quotes to Salesforce Data 360 Opportunities
- Sync Epicor BisTrack Customers to Salesforce Data 360 Unified Profiles
- Display Epicor BisTrack Invoices in Salesforce Data 360

## Why Commercient

### Pricing and discount visibility

Sync Epicor BisTrack Price Lists to Salesforce Data 360 so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align Salesforce Data 360 deal values and expected close dates with Epicor BisTrack order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

### Credit and order limit visibility

Sync Epicor BisTrack customer credit status and order limits to Salesforce Data 360 so sales reps know a customer's account standing before quoting or accepting new orders.

### Sales rep account management

Connect Epicor BisTrack Customers account assignments to Salesforce Data 360 Unified Profiles so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

## About Epicor BisTrack

Epicor BisTrack is a distribution and ERP platform for builders merchants and timber distributors, managing inventory, purchasing, sales, delivery and customer accounts.

## About Salesforce Data 360

Salesforce Data Cloud is a real-time customer data platform that unifies customer data from multiple sources to power personalised marketing, sales and service experiences.

## Frequently asked questions

### Can Commercient support dashboards or reporting from Epicor BisTrack data in Salesforce Data 360?

Commercient can support surfacing Epicor BisTrack data inside Salesforce Data 360 views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Epicor BisTrack and Salesforce Data 360 integration scoped and implemented?

Commercient scopes each integration project based on the customer's Epicor BisTrack and Salesforce Data 360 configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Epicor BisTrack Sales Orders history sync to Salesforce Data 360 account records?

Yes, Commercient can sync Epicor BisTrack Sales Orders history to Salesforce Data 360 Unified Profiles records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Epicor BisTrack and Salesforce Data 360?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Epicor BisTrack and Salesforce Data 360?

Commercient can synchronise key Epicor BisTrack ERP data with Salesforce Data 360, such as Customers, Contacts, Products, Stock, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.