---
title: 'Epicor Kinetic + Salesforce Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/epicor-kinetic-salesforce-commerce-cloud/'
date: '2026-06-19T10:17:25-04:00'
modified: '2026-06-19T10:17:25-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor Kinetic to Salesforce Commerce Cloud, giving your team access to Epicor Kinetic data directly within Salesforce Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor Kinetic and Salesforce Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. Finance teams benefit from having Salesforce Commerce Cloud order revenue reflected in Epicor Kinetic without separate reconciliation work.

## What syncs

- Sync Salesforce Commerce Cloud Fulfilment Status to Epicor Kinetic Sales Orders
- Import Salesforce Commerce Cloud New Customers into Epicor Kinetic
- Connect Epicor Kinetic Suppliers to Salesforce Commerce Cloud for Supplier Visibility
- Sync Epicor Kinetic AR Invoices from Salesforce Commerce Cloud Order Data
- Export Salesforce Commerce Cloud Product Variants to Epicor Kinetic Parts
- Sync Salesforce Commerce Cloud Returns to Epicor Kinetic Credit Memos

## Why Commercient

### Returns and refund management

Sync Salesforce Commerce Cloud returns and refunds back to Epicor Kinetic as Credit Memos so inventory is restocked, credit notes are created and financial records reflect returned orders.

### Multi-channel inventory tracking

Sync Epicor Kinetic On-Hand Quantities to Salesforce Commerce Cloud in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import Salesforce Commerce Cloud new Customers into Epicor Kinetic so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync Epicor Kinetic customer-specific pricing, order history and account terms to Salesforce Commerce Cloud so B2B buyers see accurate, personalised information when ordering online.

## About Epicor Kinetic

Epicor Kinetic is a cloud ERP for manufacturing businesses, covering production, supply chain, inventory, financial management and customer order processing.

## About Salesforce Commerce Cloud

Salesforce Commerce Cloud is a digital commerce platform for B2C and B2B retailers, managing online storefronts, product catalogs, orders, promotions and customer accounts.

## Frequently asked questions

### Does Commercient support two-way sync between Epicor Kinetic and Salesforce Commerce Cloud?

Commercient can support two-way sync of Customers, Parts, On-Hand Quantities and Sales Orders between Epicor Kinetic and Salesforce Commerce Cloud when configured in scope. Exact two-way capabilities depend on the systems involved and the integration design.

### How often does the Epicor Kinetic and Salesforce Commerce Cloud integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can Epicor Kinetic Credit Memos and returns sync back from Salesforce Commerce Cloud?

Commercient can support syncing Salesforce Commerce Cloud returns and refund data back to Epicor Kinetic as Credit Memos when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can Epicor Kinetic Price Lists for specific customers sync to Salesforce Commerce Cloud?

Commercient can support syncing Epicor Kinetic customer-specific Price Lists to Salesforce Commerce Cloud so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to Epicor Kinetic fulfilment when an Salesforce Commerce Cloud order is placed?

When an Salesforce Commerce Cloud Orders is imported into Epicor Kinetic as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to Salesforce Commerce Cloud when included in scope.