---
title: 'Epicor Prophet 21 + Adobe Campaign'
url: 'https://www.staging38.commercient.com/product/epicor-prophet-21-adobe-campaign/'
date: '2026-06-19T10:18:14-04:00'
modified: '2026-06-19T10:18:14-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor Prophet 21 to Adobe Campaign, giving your team access to Epicor Prophet 21 data directly within Adobe Campaign. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor Prophet 21 and Adobe Campaign, enabling customer and contact data to flow between the ERP and marketing platform. This reduces data lag between ERP customer activity and marketing campaigns, helping teams act on current purchase behaviour.

## What syncs

- Update Adobe Campaign Contact Status from Epicor Prophet 21 Customer Activity
- Sync Epicor Prophet 21 AR Invoices Data to Adobe Campaign for Spend-Based Segmentation
- Connect Epicor Prophet 21 Price Levels to Adobe Campaign Promotional Workflows
- Export Epicor Prophet 21 New Accounts to Adobe Campaign as Contact Records
- Sync Epicor Prophet 21 Customers to Adobe Campaign Contact Records
- Update Adobe Campaign Contact Lists from Epicor Prophet 21 Customers

## Why Commercient

### Forecast vs actuals reporting

Connect Epicor Prophet 21 actuals to Adobe Campaign planning models so finance teams can compare budget, forecast and actual performance in one analytical environment.

### Customer acquisition and retention analytics

Sync Epicor Prophet 21 new customer, repeat order and churn data to Adobe Campaign so teams can track acquisition trends, retention rates and account growth over time.

### Cash flow and liquidity reporting

Connect Epicor Prophet 21 Cash Receipts and accounts receivable data to Adobe Campaign so finance teams can track cash flow, project liquidity and manage working capital positions.

### Sales rep performance reporting

Sync Epicor Prophet 21 Sales Orders and customer revenue by rep to Adobe Campaign so sales managers can track individual and team performance against targets over any period.

## About Epicor Prophet 21

Epicor Prophet 21 is a distribution ERP for wholesale distributors, managing inventory, purchasing, pricing, order management, delivery and financials.

## About Adobe Campaign

Adobe Campaign is an email and cross-channel marketing automation platform for enterprise marketers, managing campaigns, customer journeys, segmentation and marketing communications.

## Frequently asked questions

### How is the Epicor Prophet 21 and Adobe Campaign integration scoped and implemented?

Commercient scopes each integration based on the customer's Epicor Prophet 21 and Adobe Campaign configuration, the objects to be synced and the required sync direction. Timelines and supported objects are agreed during the scoping process.

### Can Epicor Prophet 21 AR Invoices data sync to Adobe Campaign?

Yes, Commercient can sync Epicor Prophet 21 AR Invoices data to Adobe Campaign when included in scope. Exact field mapping, sync frequency and object coverage are configured per project.

### Can new records created in Adobe Campaign be imported into Epicor Prophet 21?

Commercient can support importing new records created in Adobe Campaign into Epicor Prophet 21 when included in the integration scope. Direction and object coverage depend on project configuration.

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the Epicor Prophet 21 and Adobe Campaign integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between Epicor Prophet 21 and Adobe Campaign?

Commercient can connect Epicor Prophet 21 and Adobe Campaign to sync data such as Customers, Items, Inventory, Sales Orders and AR Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.