---
title: 'Epicor Prophet 21 + Adobe Commerce'
url: 'https://www.staging38.commercient.com/product/epicor-prophet-21-adobe-commerce/'
date: '2026-06-19T10:17:43-04:00'
modified: '2026-06-19T10:17:43-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor Prophet 21 to Adobe Commerce, giving your team access to Epicor Prophet 21 data directly within Adobe Commerce. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor Prophet 21 and Adobe Commerce, synchronising orders, products, customers and inventory between the ERP and online store. Finance teams benefit from having Adobe Commerce order revenue reflected in Epicor Prophet 21 without separate reconciliation work.

## What syncs

- Sync Adobe Commerce Fulfilment Status to Epicor Prophet 21 Sales Orders
- Import Adobe Commerce New Customers into Epicor Prophet 21
- Connect Epicor Prophet 21 Suppliers to Adobe Commerce for Supplier Visibility
- Sync Epicor Prophet 21 AR Invoices from Adobe Commerce Order Data
- Export Adobe Commerce Product Variants to Epicor Prophet 21 Items
- Sync Adobe Commerce Returns to Epicor Prophet 21 Credit Memos

## Why Commercient

### Returns and refund management

Sync Adobe Commerce returns and refunds back to Epicor Prophet 21 as Credit Memos so inventory is restocked, credit notes are created and financial records reflect returned orders.

### Multi-channel inventory tracking

Sync Epicor Prophet 21 Inventory to Adobe Commerce in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import Adobe Commerce new Customers into Epicor Prophet 21 so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync Epicor Prophet 21 customer-specific pricing, order history and account terms to Adobe Commerce so B2B buyers see accurate, personalised information when ordering online.

## About Epicor Prophet 21

Epicor Prophet 21 is a distribution ERP for wholesale distributors, managing inventory, purchasing, pricing, order management, delivery and financials.

## About Adobe Commerce

Adobe Commerce (formerly Magento) is an e-commerce platform for B2C and B2B retailers, managing online stores, product catalogs, orders, customers and promotions.

## Frequently asked questions

### Does Commercient support two-way sync between Epicor Prophet 21 and Adobe Commerce?

Commercient can support two-way sync of Customers, Items, Inventory and Sales Orders between Epicor Prophet 21 and Adobe Commerce when configured in scope. Exact two-way capabilities depend on the systems involved and the integration design.

### How often does the Epicor Prophet 21 and Adobe Commerce integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can Epicor Prophet 21 Credit Memos and returns sync back from Adobe Commerce?

Commercient can support syncing Adobe Commerce returns and refund data back to Epicor Prophet 21 as Credit Memos when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can Epicor Prophet 21 Price Levels for specific customers sync to Adobe Commerce?

Commercient can support syncing Epicor Prophet 21 customer-specific Price Levels to Adobe Commerce so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to Epicor Prophet 21 fulfilment when an Adobe Commerce order is placed?

When an Adobe Commerce Orders is imported into Epicor Prophet 21 as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to Adobe Commerce when included in scope.