---
title: 'Epicor Prophet 21 + Creatio'
url: 'https://www.staging38.commercient.com/product/epicor-prophet-21-creatio/'
date: '2026-06-19T10:17:48-04:00'
modified: '2026-06-19T10:17:48-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor Prophet 21 to Creatio, giving your team access to Epicor Prophet 21 data directly within Creatio. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor Prophet 21 and Creatio, giving sales teams access to ERP customer, order, invoice and inventory data from inside Creatio. When included in scope, the integration can also push Creatio Opportunities back to Epicor Prophet 21 to trigger order fulfilment or invoicing workflows.

## What syncs

- Display Epicor Prophet 21 AR Invoices in Creatio
- Access Epicor Prophet 21 Items and Inventory from Creatio
- Export Creatio Opportunities as Epicor Prophet 21 Sales Orders
- Sync Epicor Prophet 21 Sales Orders and Status Updates to Creatio
- Update Creatio Contacts from Epicor Prophet 21 Customer Contacts
- View Epicor Prophet 21 Inventory in Creatio

## Why Commercient

### Territory and region alignment

Sync Epicor Prophet 21 customer region and territory data to Creatio so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync Epicor Prophet 21 Contacts to Creatio Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Epicor Prophet 21 Customers to Creatio Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Epicor Prophet 21 Sales Orders, AR Invoices and Order History to Creatio so sales reps can review order status and customer purchase activity without leaving the CRM.

## About Epicor Prophet 21

Epicor Prophet 21 is a distribution ERP for wholesale distributors, managing inventory, purchasing, pricing, order management, delivery and financials.

## About Creatio

Creatio is a no-code CRM and process automation platform for sales, marketing and service teams, managing leads, accounts, opportunities, cases and marketing campaigns.

## Frequently asked questions

### Can Epicor Prophet 21 Customers sync into Creatio Accounts and Contacts?

Yes, Commercient can sync Epicor Prophet 21 Customers into Creatio as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Creatio Opportunities be connected back to Epicor Prophet 21 as Sales Orders?

Commercient can support connecting Creatio Opportunities back to Epicor Prophet 21 as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Epicor Prophet 21 and Creatio sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Epicor Prophet 21 AR Invoices and Cash Receipts inside Creatio?

Yes, Commercient can surface Epicor Prophet 21 AR Invoices and Cash Receipts data inside Creatio so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Epicor Prophet 21 Items and Inventory be accessed from Creatio?

Yes, Commercient can sync Epicor Prophet 21 Items and Inventory to Creatio so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.