---
title: 'Epicor Prophet 21 + NCR Voyix'
url: 'https://www.staging38.commercient.com/product/epicor-prophet-21-ncr-voyix/'
date: '2026-06-19T10:17:55-04:00'
modified: '2026-06-19T10:17:55-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor Prophet 21 to NCR Voyix, giving your team access to Epicor Prophet 21 data directly within NCR Voyix. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor Prophet 21 and NCR Voyix, keeping key business data aligned between both platforms. The integration is scoped per project to cover the objects and directions that match each customer’s specific workflow.

## What syncs

- Import NCR Voyix Records into Epicor Prophet 21
- Sync Epicor Prophet 21 Customer Records to NCR Voyix
- Export Epicor Prophet 21 Orders and Transactions to NCR Voyix
- Update NCR Voyix Product Data from Epicor Prophet 21
- Sync Epicor Prophet 21 Inventory Levels to NCR Voyix
- Import NCR Voyix Data into Epicor Prophet 21 Records

## Why Commercient

### Quote and estimate management

Connect Epicor Prophet 21 Quotes to NCR Voyix so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync Epicor Prophet 21 Customers to NCR Voyix so both platforms share accurate and up-to-date customer information for operations and account management.

### Order and transaction sync

Export Epicor Prophet 21 Sales Orders and transactions to NCR Voyix to keep operational data aligned and support accurate workflow management across both systems.

### Product and inventory management

Update Epicor Prophet 21 Items and Inventory data in NCR Voyix so teams have current product information available in both platforms.

## About Epicor Prophet 21

Epicor Prophet 21 is a distribution ERP for wholesale distributors, managing inventory, purchasing, pricing, order management, delivery and financials.

## About NCR Voyix

NCR Voyix is a point-of-sale and retail commerce platform for restaurants and retailers, managing transactions, inventory, loyalty programs, payments and store operations.

## Frequently asked questions

### What happens if a customer already exists in both Epicor Prophet 21 and NCR Voyix?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Epicor Prophet 21 and NCR Voyix?

Commercient can synchronise key Epicor Prophet 21 ERP data with NCR Voyix, such as Customers, Contacts, Items, Inventory, Sales Orders, AR Invoices and Cash Receipts. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Epicor Prophet 21 Customers sync into NCR Voyix Companies and Contacts?

Yes, Commercient can sync Epicor Prophet 21 Customers into NCR Voyix as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can NCR Voyix Deals be connected back to Epicor Prophet 21 as Sales Orders?

Commercient can support connecting NCR Voyix Deals back to Epicor Prophet 21 as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Epicor Prophet 21 and NCR Voyix sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.