---
title: 'Epicor Prophet 21 + Sage CRM'
url: 'https://www.staging38.commercient.com/product/epicor-prophet-21-sage-crm/'
date: '2026-06-19T10:17:58-04:00'
modified: '2026-06-19T10:17:58-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Epicor Prophet 21 to Sage CRM, giving your team access to Epicor Prophet 21 data directly within Sage CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Epicor Prophet 21 and Sage CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Sage CRM. With ERP account data visible in Sage CRM, sales managers can monitor outstanding invoices, recent orders and payment history alongside pipeline activity.

## What syncs

- Access Epicor Prophet 21 Items and Inventory from Sage CRM
- Export Sage CRM Opportunities as Epicor Prophet 21 Sales Orders
- Sync Epicor Prophet 21 Sales Orders and Status Updates to Sage CRM
- Update Sage CRM Contacts from Epicor Prophet 21 Customer Contacts
- View Epicor Prophet 21 Inventory in Sage CRM
- Sync Epicor Prophet 21 Cash Receipts to Sage CRM Account Records

## Why Commercient

### Product and inventory visibility

Access Epicor Prophet 21 Items, Inventory and Price Levels from Sage CRM so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect Sage CRM Opportunities back to Epicor Prophet 21 as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface Epicor Prophet 21 AR Invoices and Cash Receipts inside Sage CRM so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Sage CRM Quotes to Epicor Prophet 21 Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

## About Epicor Prophet 21

Epicor Prophet 21 is a distribution ERP for wholesale distributors, managing inventory, purchasing, pricing, order management, delivery and financials.

## About Sage CRM

Sage CRM is a customer relationship management platform for small and mid-size businesses, managing contacts, accounts, opportunities, cases and customer communication.

## Frequently asked questions

### Can Sage CRM Opportunities be connected back to Epicor Prophet 21 as Sales Orders?

Commercient can support connecting Sage CRM Opportunities back to Epicor Prophet 21 as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Epicor Prophet 21 and Sage CRM sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Epicor Prophet 21 AR Invoices and Cash Receipts inside Sage CRM?

Yes, Commercient can surface Epicor Prophet 21 AR Invoices and Cash Receipts data inside Sage CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Epicor Prophet 21 Items and Inventory be accessed from Sage CRM?

Yes, Commercient can sync Epicor Prophet 21 Items and Inventory to Sage CRM so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Epicor Prophet 21 and Sage CRM?

Commercient can support bidirectional sync between Epicor Prophet 21 and Sage CRM, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.