---
title: 'eSOLVER + SAP CRM'
url: 'https://www.staging38.commercient.com/product/esolver-sap-crm/'
date: '2026-06-19T10:18:37-04:00'
modified: '2026-06-19T10:18:37-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects eSOLVER to SAP CRM, giving your team access to eSOLVER data directly within SAP CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects eSOLVER and SAP CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside SAP CRM. This gives finance and sales teams shared visibility into account status, combining SAP CRM pipeline data with eSOLVER transactional records.

## What syncs

- Import SAP CRM Contacts as eSOLVER Customer Contacts
- Connect eSOLVER Quotes to SAP CRM Opportunities
- Sync eSOLVER Customers to SAP CRM Accounts
- Display eSOLVER Invoices in SAP CRM
- Access eSOLVER Items and Inventory from SAP CRM
- Export SAP CRM Opportunities as eSOLVER Sales Orders

## Why Commercient

### Invoice and payment visibility

Surface eSOLVER Invoices and Payments inside SAP CRM so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect SAP CRM Quotations to eSOLVER Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync eSOLVER payment status, open Sales Orders and credit data to SAP CRM so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect SAP CRM new Accounts to eSOLVER Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

## About eSOLVER

eSOLVER is an ERP platform for Japanese manufacturing and distribution businesses, managing production, inventory, purchasing, sales and financial operations.

## About SAP CRM

SAP CRM is a customer relationship management system for large enterprises, managing accounts, contacts, opportunities, marketing campaigns and customer service interactions.

## Frequently asked questions

### Can eSOLVER Sales Orders history sync to SAP CRM account records?

Yes, Commercient can sync eSOLVER Sales Orders history to SAP CRM Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both eSOLVER and SAP CRM?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between eSOLVER and SAP CRM?

Commercient can synchronise key eSOLVER ERP data with SAP CRM, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can eSOLVER Customers sync into SAP CRM Accounts and Contacts?

Yes, Commercient can sync eSOLVER Customers into SAP CRM as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can SAP CRM Opportunities be connected back to eSOLVER as Sales Orders?

Commercient can support connecting SAP CRM Opportunities back to eSOLVER as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.