---
title: 'Exact Globe+ + PTC ServiceMax'
url: 'https://www.staging38.commercient.com/product/exact-globe-ptc-servicemax/'
date: '2026-06-19T10:19:23-04:00'
modified: '2026-06-19T10:19:23-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Exact Globe+ to PTC ServiceMax, giving your team access to Exact Globe+ data directly within PTC ServiceMax. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Exact Globe+ and PTC ServiceMax, giving field service teams access to ERP customer, equipment and order data from inside PTC ServiceMax. The integration connects job completion in the field to financial workflows in Exact Globe+ without manual handoffs.

## What syncs

- Sync Exact Globe+ Customer Payment Status to PTC ServiceMax
- Export Exact Globe+ Purchase Orders Linked to PTC ServiceMax Jobs
- Sync Exact Globe+ Customers to PTC ServiceMax Customer Records
- View Exact Globe+ Invoices and Sales Orders in PTC ServiceMax
- Access Exact Globe+ Items and Inventory from PTC ServiceMax
- Create Exact Globe+ Sales Orders from Completed PTC ServiceMax Jobs

## Why Commercient

### Job cost and margin tracking

Sync PTC ServiceMax job labour, parts and time data to Exact Globe+ so actual job costs can be reconciled against estimates and margin tracked across the service operation.

### Technician scheduling and ERP visibility

Connect PTC ServiceMax technician assignments and job schedules to Exact Globe+ so resource costs and job data are available in both platforms for operations and finance.

### Customer account visibility

Sync Exact Globe+ Customers to PTC ServiceMax so field technicians can view account history, billing contact and previous orders before and during each job.

### Work order and job management

Connect PTC ServiceMax Jobs completion to Exact Globe+ so finished jobs trigger Sales Orders or Invoices creation in the ERP without manual data entry after the visit.

## About Exact Globe+

Exact Globe+ is a leading business platform used by companies worldwide.

## About PTC ServiceMax

PTC ServiceMax is an enterprise field service management platform for manufacturers and service organisations, managing work orders, entitlements, parts, field technicians and service contracts.

## Frequently asked questions

### How is customer data matched between Exact Globe+ and PTC ServiceMax?

Commercient handles customer matching between Exact Globe+ and PTC ServiceMax using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process to prevent duplicate records.

### Can PTC ServiceMax estimates sync to Exact Globe+ as Quotes?

Commercient can support syncing PTC ServiceMax estimates or quotes to Exact Globe+ as Quotes when included in the integration scope. This keeps quoting activity consistent between the field service platform and the ERP.

### What data can Commercient connect between Exact Globe+ and PTC ServiceMax?

Commercient can connect Exact Globe+ and PTC ServiceMax to sync data such as Customers, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Exact Globe+ Customers sync to PTC ServiceMax customer records?

Yes, Commercient can sync Exact Globe+ Customers to PTC ServiceMax so field technicians have access to current ERP customer data from inside the field service platform. Exact field mapping and sync frequency are configured per project.

### Can completed PTC ServiceMax Jobs create Exact Globe+ Sales Orders or Invoices?

Commercient can support creating Exact Globe+ Sales Orders or Invoices from completed PTC ServiceMax Jobs when included in the integration scope. This reduces post-visit data entry and accelerates billing cycles. Two-way workflow depends on project configuration.