---
title: 'Exact Globe+ + Zoho Desk'
url: 'https://www.staging38.commercient.com/product/exact-globe-zoho-desk/'
date: '2026-06-19T10:19:18-04:00'
modified: '2026-06-19T10:19:18-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Exact Globe+ to Zoho Desk, giving your team access to Exact Globe+ data directly within Zoho Desk. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Exact Globe+ and Zoho Desk, surfacing ERP customer, order and invoice data inside Zoho Desk for support teams. The integration gives support managers visibility into customer account value and purchase history alongside service volumes.

## What syncs

- View Exact Globe+ Payments Status in Zoho Desk Tickets
- Sync Exact Globe+ Customer Account Status to Zoho Desk
- Connect Zoho Desk Tickets Resolution to Exact Globe+ Records
- Import Zoho Desk New Contacts into Exact Globe+ Customers
- Sync Exact Globe+ Credit Notes to Zoho Desk for Dispute Handling
- Export Exact Globe+ Price Lists to Zoho Desk for Order Queries

## Why Commercient

### Order status and fulfilment visibility

Sync Exact Globe+ Sales Orders status and shipment data to Zoho Desk so support agents can update customers on order progress and expected delivery without ERP access.

### Escalation and priority management

Sync Exact Globe+ customer account tier, credit status and order value to Zoho Desk so support teams can prioritise tickets and escalate based on account importance.

### Product return and credit handling

Connect Exact Globe+ Credit Notes to Zoho Desk so agents can see credit note status, return authorisations and refund processing information alongside the customer's support ticket.

### New customer record sync

Import Zoho Desk new customer contacts into Exact Globe+ Customers so customers who contact support are recorded in the ERP from the first interaction.

## About Exact Globe+

Exact Globe+ is a leading business platform used by companies worldwide.

## About Zoho Desk

Zoho Desk is a customer support and helpdesk platform for managing tickets, customer queries, knowledge base, live chat and support team workflows.

## Frequently asked questions

### Can Exact Globe+ Items data be accessed from Zoho Desk tickets?

Yes, Commercient can sync Exact Globe+ Items data to Zoho Desk so support agents can reference product details, specifications and order history when answering customer product queries.

### Does Commercient support two-way customer data sync?

Commercient can support syncing Exact Globe+ Customers to Zoho Desk and importing Zoho Desk new contacts back into Exact Globe+ when included in scope. Direction and object coverage depend on project configuration.

### Can Exact Globe+ Items availability show in Zoho Desk for order support?

Commercient can sync Exact Globe+ Inventory and Items availability to Zoho Desk so support agents can check current stock status and expected lead times when handling order-related customer queries.

### Can Exact Globe+ customer account tier sync to Zoho Desk for ticket prioritisation?

Commercient can sync Exact Globe+ customer account tier, credit status or order value to Zoho Desk when included in scope, helping support teams prioritise and route tickets based on customer importance.

### Can Exact Globe+ shipment and delivery status be viewed in Zoho Desk?

Commercient can surface Exact Globe+ shipment and delivery status inside Zoho Desk so support agents can update customers on order progress and resolve delivery queries without switching systems.