---
title: 'Exact Macola + PTC ServiceMax'
url: 'https://www.staging38.commercient.com/product/exact-macola-ptc-servicemax/'
date: '2026-06-19T10:20:35-04:00'
modified: '2026-06-19T10:20:35-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Exact Macola to PTC ServiceMax, giving your team access to Exact Macola data directly within PTC ServiceMax. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Exact Macola and PTC ServiceMax, giving field service teams access to ERP customer, equipment and order data from inside PTC ServiceMax. Field teams get accurate customer context before each job, with Exact Macola account and order history visible in PTC ServiceMax.

## What syncs

- Access Exact Macola Items and Inventory from PTC ServiceMax
- Create Exact Macola Sales Orders from Completed PTC ServiceMax Jobs
- Sync PTC ServiceMax Jobs to Exact Macola for Invoicing
- Update Exact Macola Customers from PTC ServiceMax Account Data
- Sync Exact Macola Price Lists to PTC ServiceMax for Quoting
- Import PTC ServiceMax Estimates into Exact Macola as Quotes

## Why Commercient

### Service history and invoicing

Access Exact Macola Invoices and service order history from PTC ServiceMax so technicians and managers can see what has previously been billed and quoted for each account.

### Equipment and product data

Sync Exact Macola Items and equipment records to PTC ServiceMax so technicians can reference parts, pricing and product details from the field when completing jobs.

### Parts and inventory visibility

Sync Exact Macola Inventory and Items to PTC ServiceMax so field teams can check part availability and pricing before ordering or committing to a job scope.

### Job-to-invoice workflow

Connect completed PTC ServiceMax Jobs to Exact Macola invoicing so billing cycles are shorter and Invoices are created automatically once jobs are approved.

## About Exact Macola

Exact Macola is an ERP system for manufacturers and distributors, managing production, inventory, purchasing, financials and order processing.

## About PTC ServiceMax

PTC ServiceMax is an enterprise field service management platform for manufacturers and service organisations, managing work orders, entitlements, parts, field technicians and service contracts.

## Frequently asked questions

### Can completed PTC ServiceMax Jobs create Exact Macola Sales Orders or Invoices?

Commercient can support creating Exact Macola Sales Orders or Invoices from completed PTC ServiceMax Jobs when included in the integration scope. This reduces post-visit data entry and accelerates billing cycles. Two-way workflow depends on project configuration.

### Can Exact Macola Items and Inventory be accessed from PTC ServiceMax?

Yes, Commercient can sync Exact Macola Items and Inventory to PTC ServiceMax so field technicians can reference parts, pricing and stock availability from inside the field service platform.

### How often does the Exact Macola and PTC ServiceMax integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can Exact Macola Invoices and Payments status be viewed in PTC ServiceMax?

Yes, Commercient can surface Exact Macola Invoices and payment status inside PTC ServiceMax so field teams and managers can see customer account balances and billing history during or after a job.

### Can Exact Macola Price Lists sync to PTC ServiceMax for field quoting?

Commercient can sync Exact Macola Price Lists and customer-specific rates to PTC ServiceMax so technicians can provide accurate quotes in the field. Exact capabilities depend on the platforms and project scope.
