---
title: 'Exact Synergy + Salesforce Commerce Cloud'
url: 'https://www.staging38.commercient.com/product/exact-synergy-salesforce-commerce-cloud/'
date: '2026-06-19T10:21:34-04:00'
modified: '2026-06-19T10:21:34-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Exact Synergy to Salesforce Commerce Cloud, giving your team access to Exact Synergy data directly within Salesforce Commerce Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Exact Synergy and Salesforce Commerce Cloud, synchronising orders, products, customers and inventory between the ERP and online store. Product catalog changes made in Exact Synergy can be reflected in Salesforce Commerce Cloud listings, keeping pricing and availability accurate.

## What syncs

- Sync Salesforce Commerce Cloud Returns to Exact Synergy Credit Notes
- Update Exact Synergy Customers from Salesforce Commerce Cloud Buyer Records
- Sync Exact Synergy Customers to Salesforce Commerce Cloud Customers
- Import Salesforce Commerce Cloud Orders into Exact Synergy as Sales Orders
- Update Salesforce Commerce Cloud Products from Exact Synergy Items
- Sync Exact Synergy Inventory to Salesforce Commerce Cloud

## Why Commercient

### Product category and collection sync

Sync Exact Synergy Items categories and attributes to Salesforce Commerce Cloud product collections so the storefront organisation reflects the ERP's product structure.

### Backorder and availability management

Sync Exact Synergy backorder status and expected availability to Salesforce Commerce Cloud so customers see accurate lead times and stock availability on the storefront.

### Order synchronisation

Import Salesforce Commerce Cloud Orders into Exact Synergy as Sales Orders so fulfilment, inventory and financial records stay accurate and order processing happens from the ERP.

### Product and inventory management

Sync Exact Synergy Items and Inventory to Salesforce Commerce Cloud so product listings and stock data on the storefront reflect current ERP records without manual updates.

## About Exact Synergy

Exact Synergy is a workflow, document management and HR platform that integrates with Exact ERP systems, managing HR processes, documents, approvals and collaboration.

## About Salesforce Commerce Cloud

Salesforce Commerce Cloud is a digital commerce platform for B2C and B2B retailers, managing online storefronts, product catalogs, orders, promotions and customer accounts.

## Frequently asked questions

### Can Exact Synergy Vendors and supplier data sync to Salesforce Commerce Cloud?

Commercient can support syncing Exact Synergy Vendors and supplier data to Salesforce Commerce Cloud when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.

### How does Commercient handle product variants between Exact Synergy and Salesforce Commerce Cloud?

Commercient maps Exact Synergy Items to Salesforce Commerce Cloud product and variant structures during implementation. Field mapping for variants, attributes and SKUs is configured per project to match each platform's product data model.

### What data can Commercient connect between Exact Synergy and Salesforce Commerce Cloud?

Commercient can connect Exact Synergy and Salesforce Commerce Cloud to sync data such as Customers, Items, Inventory, Sales Orders, Price Lists and Order Status. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Salesforce Commerce Cloud Orders be imported into Exact Synergy as Sales Orders automatically?

Yes, Commercient can import Salesforce Commerce Cloud Orders into Exact Synergy as Sales Orders automatically. This keeps ERP inventory, fulfilment and financial records accurate. Exact mapping and frequency are configured per project.

### Can Exact Synergy Inventory sync to Salesforce Commerce Cloud to prevent overselling?

Yes, Commercient can sync Exact Synergy Inventory to Salesforce Commerce Cloud on a scheduled basis to help keep stock counts accurate on the storefront. Near-real-time sync depends on system capabilities and project configuration.