---
title: 'Forterro Orderwise + Microsoft Dynamics 365 Field Service'
url: 'https://www.staging38.commercient.com/product/forterro-orderwise-microsoft-dynamics-365-field-service/'
date: '2026-06-19T10:44:20-04:00'
modified: '2026-06-19T10:44:20-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Forterro Orderwise to Microsoft Dynamics 365 Field Service, giving your team access to Forterro Orderwise data directly within Microsoft Dynamics 365 Field Service. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Forterro Orderwise and Microsoft Dynamics 365 Field Service, giving field service teams access to ERP customer, equipment and order data from inside Microsoft Dynamics 365 Field Service. Field teams get accurate customer context before each job, with Forterro Orderwise account and order history visible in Microsoft Dynamics 365 Field Service.

## What syncs

- Access Forterro Orderwise Items and Inventory from Microsoft Dynamics 365 Field Service
- Create Forterro Orderwise Sales Orders from Completed Microsoft Dynamics 365 Field Service Jobs
- Sync Microsoft Dynamics 365 Field Service Jobs to Forterro Orderwise for Invoicing
- Update Forterro Orderwise Customers from Microsoft Dynamics 365 Field Service Account Data
- Sync Forterro Orderwise Price Lists to Microsoft Dynamics 365 Field Service for Quoting
- Import Microsoft Dynamics 365 Field Service Estimates into Forterro Orderwise as Quotes

## Why Commercient

### Service history and invoicing

Access Forterro Orderwise Invoices and service order history from Microsoft Dynamics 365 Field Service so technicians and managers can see what has previously been billed and quoted for each account.

### Equipment and product data

Sync Forterro Orderwise Items and equipment records to Microsoft Dynamics 365 Field Service so technicians can reference parts, pricing and product details from the field when completing jobs.

### Parts and inventory visibility

Sync Forterro Orderwise Inventory and Items to Microsoft Dynamics 365 Field Service so field teams can check part availability and pricing before ordering or committing to a job scope.

### Job-to-invoice workflow

Connect completed Microsoft Dynamics 365 Field Service Jobs to Forterro Orderwise invoicing so billing cycles are shorter and Invoices are created automatically once jobs are approved.

## About Forterro Orderwise

Forterro Orderwise is an ERP and warehouse management system for UK distributors and retailers, managing inventory, orders, purchasing, pick-pack-ship and financials.

## About Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service is a field service management platform for scheduling, dispatching, managing work orders and tracking field technicians and service resources.

## Frequently asked questions

### Can completed Microsoft Dynamics 365 Field Service Jobs create Forterro Orderwise Sales Orders or Invoices?

Commercient can support creating Forterro Orderwise Sales Orders or Invoices from completed Microsoft Dynamics 365 Field Service Jobs when included in the integration scope. This reduces post-visit data entry and accelerates billing cycles. Two-way workflow depends on project configuration.

### Can Forterro Orderwise Items and Inventory be accessed from Microsoft Dynamics 365 Field Service?

Yes, Commercient can sync Forterro Orderwise Items and Inventory to Microsoft Dynamics 365 Field Service so field technicians can reference parts, pricing and stock availability from inside the field service platform.

### How often does the Forterro Orderwise and Microsoft Dynamics 365 Field Service integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can Forterro Orderwise Invoices and Payments status be viewed in Microsoft Dynamics 365 Field Service?

Yes, Commercient can surface Forterro Orderwise Invoices and payment status inside Microsoft Dynamics 365 Field Service so field teams and managers can see customer account balances and billing history during or after a job.

### Can Forterro Orderwise Price Lists sync to Microsoft Dynamics 365 Field Service for field quoting?

Commercient can sync Forterro Orderwise Price Lists and customer-specific rates to Microsoft Dynamics 365 Field Service so technicians can provide accurate quotes in the field. Exact capabilities depend on the platforms and project scope.