---
title: 'Forterro + Shopify'
url: 'https://www.staging38.commercient.com/product/forterro-shopify/'
date: '2026-06-19T10:23:20-04:00'
modified: '2026-06-19T10:23:20-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Forterro to Shopify, giving your team access to Forterro data directly within Shopify. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Forterro and Shopify, synchronising orders, products, customers and inventory between the ERP and online store. This gives e-commerce managers visibility into ERP inventory and pricing, helping prevent stockouts and incorrect product data on the storefront.

## What syncs

- Connect Forterro Vendors to Shopify for Supplier Visibility
- Sync Forterro Invoices from Shopify Order Data
- Export Shopify Product Variants to Forterro Items
- Sync Shopify Returns to Forterro Credit Notes
- Update Forterro Customers from Shopify Buyer Records
- Sync Forterro Customers to Shopify Customers

## Why Commercient

### New customer acquisition

Import Shopify new Customers into Forterro so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync Forterro customer-specific pricing, order history and account terms to Shopify so B2B buyers see accurate, personalised information when ordering online.

### Order revenue and financial posting

Connect Shopify order revenue to Forterro Invoices so financial posting happens from ERP order records without manual reconciliation between the storefront and accounting.

### Product category and collection sync

Sync Forterro Items categories and attributes to Shopify product collections so the storefront organisation reflects the ERP's product structure.

## About Forterro

Forterro is an ERP portfolio of industrial software solutions for European manufacturers, covering production, inventory, purchasing, quality and financials.

## About Shopify

Shopify is an e-commerce platform for online retailers, managing product catalogs, storefronts, orders, customers, payments and multi-channel selling.

## Frequently asked questions

### Can Forterro Credit Notes and returns sync back from Shopify?

Commercient can support syncing Shopify returns and refund data back to Forterro as Credit Notes when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can Forterro Price Lists for specific customers sync to Shopify?

Commercient can support syncing Forterro customer-specific Price Lists to Shopify so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to Forterro fulfilment when an Shopify order is placed?

When an Shopify Orders is imported into Forterro as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to Shopify when included in scope.

### Can Forterro Vendors and supplier data sync to Shopify?

Commercient can support syncing Forterro Vendors and supplier data to Shopify when relevant for dropship, supplier-managed inventory or B2B ordering workflows. Exact capabilities depend on project scope.

### How does Commercient handle product variants between Forterro and Shopify?

Commercient maps Forterro Items to Shopify product and variant structures during implementation. Field mapping for variants, attributes and SKUs is configured per project to match each platform's product data model.