---
title: 'Global Shop Solutions + RingCentral'
url: 'https://www.staging38.commercient.com/product/global-shop-solutions-ringcentral/'
date: '2026-06-19T10:25:25-04:00'
modified: '2026-06-19T10:25:25-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Global Shop Solutions to RingCentral, giving your team access to Global Shop Solutions data directly within RingCentral. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Global Shop Solutions and RingCentral, syncing customer, order and operational data between the ERP and RingCentral. This keeps Global Shop Solutions and RingCentral in sync so operational decisions are made from current data regardless of which system is used.

## What syncs

- Update Global Shop Solutions Customers from RingCentral Data
- Import RingCentral Records into Global Shop Solutions as New Entries
- Sync Global Shop Solutions Customers to RingCentral Account Records
- Export Global Shop Solutions Sales Orders and Invoices to RingCentral
- Update RingCentral with Global Shop Solutions Items and Inventory Data
- Sync Global Shop Solutions Inventory to RingCentral

## Why Commercient

### Payment and cash management

Sync Global Shop Solutions Payments and receipt data to RingCentral so financial records and customer payment status are current in both platforms.

### Quote and estimate management

Connect Global Shop Solutions Quotes to RingCentral so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync Global Shop Solutions Customers to RingCentral so both platforms share accurate and up-to-date customer information for operations and account management.

### Order and transaction sync

Export Global Shop Solutions Sales Orders and transactions to RingCentral to keep operational data aligned and support accurate workflow management across both systems.

## About Global Shop Solutions

Global Shop Solutions is a manufacturing ERP for job shops and discrete manufacturers, managing shop floor control, scheduling, inventory, purchasing and accounting.

## About RingCentral

RingCentral is a cloud communications platform for businesses, managing voice calls, video meetings, messaging, contact centre and business phone system operations.

## Frequently asked questions

### Can new records created in RingCentral be imported into Global Shop Solutions?

Commercient can support importing new records created in RingCentral into Global Shop Solutions when included in the integration scope. Direction and object coverage depend on project configuration.

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the Global Shop Solutions and RingCentral integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between Global Shop Solutions and RingCentral?

Commercient can connect Global Shop Solutions and RingCentral to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Global Shop Solutions Customers sync to RingCentral automatically?

Yes, Commercient can sync Global Shop Solutions Customers to RingCentral so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.

### Can data from RingCentral flow back into Global Shop Solutions?

Commercient can support data flowing from RingCentral back into Global Shop Solutions when included in the integration scope. Direction and object coverage depend on project configuration.