---
title: 'Global Shop Solutions + SAP CRM'
url: 'https://www.staging38.commercient.com/product/global-shop-solutions-sap-crm/'
date: '2026-06-19T10:25:14-04:00'
modified: '2026-06-19T10:25:14-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Global Shop Solutions to SAP CRM, giving your team access to Global Shop Solutions data directly within SAP CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Global Shop Solutions and SAP CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside SAP CRM. The integration can support both ERP-to-CRM and CRM-to-ERP sync directions, with objects and frequency defined per project scope.

## What syncs

- Update SAP CRM Contacts from Global Shop Solutions Customer Contacts
- View Global Shop Solutions Inventory in SAP CRM
- Sync Global Shop Solutions Payments to SAP CRM Account Records
- Access Global Shop Solutions Price Lists from SAP CRM
- Sync Global Shop Solutions Credit Notes to SAP CRM
- Import SAP CRM Contacts as Global Shop Solutions Customer Contacts

## Why Commercient

### Quote-to-order workflow

Connect SAP CRM Quotations to Global Shop Solutions Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync Global Shop Solutions payment status, open Sales Orders and credit data to SAP CRM so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect SAP CRM new Accounts to Global Shop Solutions Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync Global Shop Solutions Price Lists to SAP CRM so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

## About Global Shop Solutions

Global Shop Solutions is a manufacturing ERP for job shops and discrete manufacturers, managing shop floor control, scheduling, inventory, purchasing and accounting.

## About SAP CRM

SAP CRM is a customer relationship management system for large enterprises, managing accounts, contacts, opportunities, marketing campaigns and customer service interactions.

## Frequently asked questions

### Can Global Shop Solutions Items and Inventory be accessed from SAP CRM?

Yes, Commercient can sync Global Shop Solutions Items and Inventory to SAP CRM so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Global Shop Solutions and SAP CRM?

Commercient can support bidirectional sync between Global Shop Solutions and SAP CRM, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can Global Shop Solutions Price Lists sync to SAP CRM for sales quoting?

Yes, Commercient can sync Global Shop Solutions Price Lists to SAP CRM so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from Global Shop Solutions data in SAP CRM?

Commercient can support surfacing Global Shop Solutions data inside SAP CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Global Shop Solutions and SAP CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's Global Shop Solutions and SAP CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.