---
title: 'IFS + Close CRM'
url: 'https://www.staging38.commercient.com/product/ifs-close-crm/'
date: '2026-06-19T10:25:36-04:00'
modified: '2026-06-19T10:25:36-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects IFS to Close CRM, giving your team access to IFS data directly within Close CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects IFS and Close CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Close CRM. Account managers can review open IFS Customer Invoices and Customer Orders alongside Close CRM deal activity to prioritise follow-ups and renewals.

## What syncs

- View IFS Inventory in Close CRM
- Sync IFS Customer Payments to Close CRM Account Records
- Access IFS Sales Prices from Close CRM
- Sync IFS Credit Notes to Close CRM
- Import Close CRM Contacts as IFS Customer Contacts
- Connect IFS Quotations to Close CRM Opportunities

## Why Commercient

### Upsell and cross-sell visibility

Access IFS purchase history and product usage data in Close CRM so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync IFS customer region and territory data to Close CRM so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync IFS Customer Contacts to Close CRM Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect IFS Customers to Close CRM Organizations and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

## About IFS

IFS is an enterprise ERP platform for aerospace and defense, construction, energy, manufacturing and service businesses, managing assets, projects, supply chain and financials.

## About Close CRM

Close CRM is a sales-focused CRM for inside sales teams, managing leads, contacts, calls, emails, sequences and deal pipelines in one platform.

## Frequently asked questions

### Does Commercient support two-way sync between IFS and Close CRM?

Commercient can support bidirectional sync between IFS and Close CRM, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can IFS Sales Prices sync to Close CRM for sales quoting?

Yes, Commercient can sync IFS Sales Prices to Close CRM so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from IFS data in Close CRM?

Commercient can support surfacing IFS data inside Close CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the IFS and Close CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's IFS and Close CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can IFS Customer Orders history sync to Close CRM account records?

Yes, Commercient can sync IFS Customer Orders history to Close CRM Organizations records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.