---
title: 'Infor Anael + Salesforce Service Cloud'
url: 'https://www.staging38.commercient.com/product/infor-anael-salesforce-service-cloud/'
date: '2026-06-19T10:27:09-04:00'
modified: '2026-06-19T10:27:10-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor Anael to Salesforce Service Cloud, giving your team access to Infor Anael data directly within Salesforce Service Cloud. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor Anael and Salesforce Service Cloud, giving sales teams access to ERP customer, order, invoice and inventory data from inside Salesforce Service Cloud. Account managers can review open Infor Anael Invoices and Sales Orders alongside Salesforce Service Cloud deal activity to prioritise follow-ups and renewals.

## What syncs

- View Infor Anael Inventory in Salesforce Service Cloud
- Sync Infor Anael Payments to Salesforce Service Cloud Account Records
- Access Infor Anael Price Lists from Salesforce Service Cloud
- Sync Infor Anael Credit Notes to Salesforce Service Cloud
- Import Salesforce Service Cloud Contacts as Infor Anael Customer Contacts
- Connect Infor Anael Quotes to Salesforce Service Cloud Opportunities

## Why Commercient

### Customer account visibility

Connect Infor Anael Customers to Salesforce Service Cloud Accounts and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Infor Anael Sales Orders, Invoices and Order History to Salesforce Service Cloud so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Infor Anael Items, Inventory and Price Lists from Salesforce Service Cloud so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect Salesforce Service Cloud Opportunities back to Infor Anael as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

## About Infor Anael

Infor Anael is ERP software for French manufacturing and distribution businesses, managing production, inventory, purchasing, sales and financial operations.

## About Salesforce Service Cloud

Salesforce Service Cloud is a customer service platform for managing cases, tickets, knowledge bases, live chat, field service and service team operations.

## Frequently asked questions

### Does Commercient support two-way sync between Infor Anael and Salesforce Service Cloud?

Commercient can support bidirectional sync between Infor Anael and Salesforce Service Cloud, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can Infor Anael Price Lists sync to Salesforce Service Cloud for sales quoting?

Yes, Commercient can sync Infor Anael Price Lists to Salesforce Service Cloud so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from Infor Anael data in Salesforce Service Cloud?

Commercient can support surfacing Infor Anael data inside Salesforce Service Cloud views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Infor Anael and Salesforce Service Cloud integration scoped and implemented?

Commercient scopes each integration project based on the customer's Infor Anael and Salesforce Service Cloud configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Infor Anael Sales Orders history sync to Salesforce Service Cloud account records?

Yes, Commercient can sync Infor Anael Sales Orders history to Salesforce Service Cloud Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.