---
title: 'Infor Distribution FACTS + Apptivo'
url: 'https://www.staging38.commercient.com/product/infor-distribution-facts-apptivo/'
date: '2026-06-19T10:28:11-04:00'
modified: '2026-06-19T10:28:11-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor Distribution FACTS to Apptivo, giving your team access to Infor Distribution FACTS data directly within Apptivo. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor Distribution FACTS and Apptivo, giving sales teams access to ERP customer, order, invoice and inventory data from inside Apptivo. The integration supports customisable sync frequency and field mapping to match the specific needs of each sales team.

## What syncs

- Connect Infor Distribution FACTS Quotes to Apptivo Opportunities
- Sync Infor Distribution FACTS Customers to Apptivo Customers
- Display Infor Distribution FACTS AR Invoices in Apptivo
- Access Infor Distribution FACTS Items and Inventory from Apptivo
- Export Apptivo Opportunities as Infor Distribution FACTS Sales Orders
- Sync Infor Distribution FACTS Sales Orders and Status Updates to Apptivo

## Why Commercient

### Customer contact sync

Sync Infor Distribution FACTS Contacts to Apptivo Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Infor Distribution FACTS Customers to Apptivo Customers and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Infor Distribution FACTS Sales Orders, AR Invoices and Order History to Apptivo so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Infor Distribution FACTS Items, Inventory and Price Levels from Apptivo so sales teams can check product availability and provide accurate information to customers.

## About Infor Distribution FACTS

Infor Distribution FACTS is an ERP system for wholesale distributors, managing inventory, purchasing, sales, customer management and financials.

## About Apptivo

Apptivo is a cloud CRM and business management platform for small businesses, managing contacts, leads, opportunities, projects, invoices and customer communication.

## Frequently asked questions

### What happens if a customer already exists in both Infor Distribution FACTS and Apptivo?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Infor Distribution FACTS and Apptivo?

Commercient can synchronise key Infor Distribution FACTS ERP data with Apptivo, such as Customers, Contacts, Items, Inventory, Sales Orders, AR Invoices and Cash Receipts. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Infor Distribution FACTS Customers sync into Apptivo Customers and Contacts?

Yes, Commercient can sync Infor Distribution FACTS Customers into Apptivo as Customers and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Apptivo Opportunities be connected back to Infor Distribution FACTS as Sales Orders?

Commercient can support connecting Apptivo Opportunities back to Infor Distribution FACTS as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Infor Distribution FACTS and Apptivo sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.