---
title: 'Infor Distribution FACTS + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/infor-distribution-facts-freshworks-freshsales/'
date: '2026-06-19T10:28:18-04:00'
modified: '2026-06-19T10:28:18-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor Distribution FACTS to Freshworks Freshsales, giving your team access to Infor Distribution FACTS data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor Distribution FACTS and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. Both platforms stay current with the same customer, order and financial data when the sync is running.

## What syncs

- Sync Infor Distribution FACTS Vendors to Freshworks Freshsales
- Export Infor Distribution FACTS Purchase Orders to Freshworks Freshsales
- Connect Infor Distribution FACTS Cash Receipts to Freshworks Freshsales
- Sync Infor Distribution FACTS Credit Memos to Freshworks Freshsales
- Update Infor Distribution FACTS Customers from Freshworks Freshsales Data
- Import Freshworks Freshsales Records into Infor Distribution FACTS as New Entries

## Why Commercient

### Account and contact management

Keep Infor Distribution FACTS Customers and Contacts aligned with Freshworks Freshsales account records so all customer-facing teams work from the same data.

### Reporting and data visibility

Sync Infor Distribution FACTS transactional data to Freshworks Freshsales so teams have the information they need for reporting, planning and operational decisions.

### Credit note and returns management

Connect Infor Distribution FACTS Credit Memos and returns data to Freshworks Freshsales to keep customer account balances and return records aligned between both systems.

### Purchase order management

Export Infor Distribution FACTS Purchase Orders to Freshworks Freshsales so procurement and operations teams can manage purchasing from either system with consistent data.

## About Infor Distribution FACTS

Infor Distribution FACTS is an ERP system for wholesale distributors, managing inventory, purchasing, sales, customer management and financials.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can Infor Distribution FACTS Price Levels sync to Freshworks Freshsales?

Commercient can sync Infor Distribution FACTS Price Levels to Freshworks Freshsales when included in scope. Exact pricing sync capabilities depend on how pricing is structured in Infor Distribution FACTS and how Freshworks Freshsales accepts pricing data.

### Can Infor Distribution FACTS Vendors and Purchase Orders sync to Freshworks Freshsales?

Commercient can support syncing Infor Distribution FACTS Vendors and Purchase Orders to Freshworks Freshsales when relevant to the integration workflow. Exact capabilities depend on both systems and the project scope.

### How is the Infor Distribution FACTS and Freshworks Freshsales integration scoped and implemented?

Commercient scopes each integration based on the customer's Infor Distribution FACTS and Freshworks Freshsales configuration, the objects to be synced and the required sync direction. Timelines and supported objects are agreed during the scoping process.

### Can Infor Distribution FACTS AR Invoices data sync to Freshworks Freshsales?

Yes, Commercient can sync Infor Distribution FACTS AR Invoices data to Freshworks Freshsales when included in scope. Exact field mapping, sync frequency and object coverage are configured per project.

### Can new records created in Freshworks Freshsales be imported into Infor Distribution FACTS?

Commercient can support importing new records created in Freshworks Freshsales into Infor Distribution FACTS when included in the integration scope. Direction and object coverage depend on project configuration.