---
title: 'Infor Distribution FACTS + NetSuite SuiteCommerce'
url: 'https://www.staging38.commercient.com/product/infor-distribution-facts-netsuite-suitecommerce/'
date: '2026-06-19T10:28:24-04:00'
modified: '2026-06-19T10:28:24-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor Distribution FACTS to NetSuite SuiteCommerce, giving your team access to Infor Distribution FACTS data directly within NetSuite SuiteCommerce. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor Distribution FACTS and NetSuite SuiteCommerce, synchronising orders, products, customers and inventory between the ERP and online store. Finance teams benefit from having NetSuite SuiteCommerce order revenue reflected in Infor Distribution FACTS without separate reconciliation work.

## What syncs

- Sync NetSuite SuiteCommerce Fulfilment Status to Infor Distribution FACTS Sales Orders
- Import NetSuite SuiteCommerce New Customers into Infor Distribution FACTS
- Connect Infor Distribution FACTS Vendors to NetSuite SuiteCommerce for Supplier Visibility
- Sync Infor Distribution FACTS AR Invoices from NetSuite SuiteCommerce Order Data
- Export NetSuite SuiteCommerce Product Variants to Infor Distribution FACTS Items
- Sync NetSuite SuiteCommerce Returns to Infor Distribution FACTS Credit Memos

## Why Commercient

### Returns and refund management

Sync NetSuite SuiteCommerce returns and refunds back to Infor Distribution FACTS as Credit Memos so inventory is restocked, credit notes are created and financial records reflect returned orders.

### Multi-channel inventory tracking

Sync Infor Distribution FACTS Inventory to NetSuite SuiteCommerce in real time so stock counts on the storefront reflect current ERP warehouse quantities and prevent overselling.

### New customer acquisition

Import NetSuite SuiteCommerce new Customers into Infor Distribution FACTS so customers who purchase online are available for billing, order management and account records in the ERP.

### B2B order portal management

Sync Infor Distribution FACTS customer-specific pricing, order history and account terms to NetSuite SuiteCommerce so B2B buyers see accurate, personalised information when ordering online.

## About Infor Distribution FACTS

Infor Distribution FACTS is an ERP system for wholesale distributors, managing inventory, purchasing, sales, customer management and financials.

## About NetSuite SuiteCommerce

NetSuite SuiteCommerce is an e-commerce platform built on Oracle NetSuite, managing online storefronts, product catalogs, orders, customers and inventory natively within NetSuite.

## Frequently asked questions

### Does Commercient support two-way sync between Infor Distribution FACTS and NetSuite SuiteCommerce?

Commercient can support two-way sync of Customers, Items, Inventory and Sales Orders between Infor Distribution FACTS and NetSuite SuiteCommerce when configured in scope. Exact two-way capabilities depend on the systems involved and the integration design.

### How often does the Infor Distribution FACTS and NetSuite SuiteCommerce integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and batch sync options are available depending on system capabilities and project scope.

### Can Infor Distribution FACTS Credit Memos and returns sync back from NetSuite SuiteCommerce?

Commercient can support syncing NetSuite SuiteCommerce returns and refund data back to Infor Distribution FACTS as Credit Memos when included in scope. This keeps inventory, financial and customer account records accurate after returns are processed.

### Can Infor Distribution FACTS Price Levels for specific customers sync to NetSuite SuiteCommerce?

Commercient can support syncing Infor Distribution FACTS customer-specific Price Levels to NetSuite SuiteCommerce so B2B customers see their contracted pricing when ordering online. Exact capabilities depend on the platforms and project scope.

### What happens to Infor Distribution FACTS fulfilment when an NetSuite SuiteCommerce order is placed?

When an NetSuite SuiteCommerce Orders is imported into Infor Distribution FACTS as Sales Orders, it enters the ERP fulfilment workflow. Inventory is reserved, the order is processed and shipment status can be synced back to NetSuite SuiteCommerce when included in scope.