---
title: 'Infor Distribution FACTS + SAP CRM'
url: 'https://www.staging38.commercient.com/product/infor-distribution-facts-sap-crm/'
date: '2026-06-19T10:28:31-04:00'
modified: '2026-06-19T10:28:31-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor Distribution FACTS to SAP CRM, giving your team access to Infor Distribution FACTS data directly within SAP CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor Distribution FACTS and SAP CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside SAP CRM. Sales reps can view Infor Distribution FACTS AR Invoices, Sales Orders and Inventory from inside SAP CRM to support more informed customer conversations.

## What syncs

- Sync Infor Distribution FACTS Customers to SAP CRM Accounts
- Display Infor Distribution FACTS AR Invoices in SAP CRM
- Access Infor Distribution FACTS Items and Inventory from SAP CRM
- Export SAP CRM Opportunities as Infor Distribution FACTS Sales Orders
- Sync Infor Distribution FACTS Sales Orders and Status Updates to SAP CRM
- Update SAP CRM Contacts from Infor Distribution FACTS Customer Contacts

## Why Commercient

### Forecast and pipeline accuracy

Align SAP CRM deal values and expected close dates with Infor Distribution FACTS order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

### Credit and order limit visibility

Sync Infor Distribution FACTS customer credit status and order limits to SAP CRM so sales reps know a customer's account standing before quoting or accepting new orders.

### Sales rep account management

Connect Infor Distribution FACTS Customers account assignments to SAP CRM Accounts so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access Infor Distribution FACTS purchase history and product usage data in SAP CRM so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

## About Infor Distribution FACTS

Infor Distribution FACTS is an ERP system for wholesale distributors, managing inventory, purchasing, sales, customer management and financials.

## About SAP CRM

SAP CRM is a customer relationship management system for large enterprises, managing accounts, contacts, opportunities, marketing campaigns and customer service interactions.

## Frequently asked questions

### What data can Commercient connect between Infor Distribution FACTS and SAP CRM?

Commercient can synchronise key Infor Distribution FACTS ERP data with SAP CRM, such as Customers, Contacts, Items, Inventory, Sales Orders, AR Invoices and Cash Receipts. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Infor Distribution FACTS Customers sync into SAP CRM Accounts and Contacts?

Yes, Commercient can sync Infor Distribution FACTS Customers into SAP CRM as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can SAP CRM Opportunities be connected back to Infor Distribution FACTS as Sales Orders?

Commercient can support connecting SAP CRM Opportunities back to Infor Distribution FACTS as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Infor Distribution FACTS and SAP CRM sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Infor Distribution FACTS AR Invoices and Cash Receipts inside SAP CRM?

Yes, Commercient can surface Infor Distribution FACTS AR Invoices and Cash Receipts data inside SAP CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.