---
title: 'Infor LN + Close CRM'
url: 'https://www.staging38.commercient.com/product/infor-ln-close-crm/'
date: '2026-06-19T10:29:38-04:00'
modified: '2026-06-19T10:29:38-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor LN to Close CRM, giving your team access to Infor LN data directly within Close CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor LN and Close CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Close CRM. Sales reps get a complete view of Infor LN account history — orders, invoices, payments and product data — without switching platforms.

## What syncs

- Sync Infor LN Credit Notes to Close CRM
- Import Close CRM Contacts as Infor LN Customer Contacts
- Connect Infor LN Quotations to Close CRM Opportunities
- Sync Infor LN Sold-to Business Partners to Close CRM Organizations
- Display Infor LN Sales Invoices in Close CRM
- Access Infor LN Items and Inventory from Close CRM

## Why Commercient

### Upsell and cross-sell visibility

Access Infor LN purchase history and product usage data in Close CRM so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync Infor LN customer region and territory data to Close CRM so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync Infor LN Contacts to Close CRM Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Infor LN Sold-to Business Partners to Close CRM Organizations and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

## About Infor LN

Infor LN is an ERP system for mid-size and large manufacturers and service businesses, managing production, supply chain, projects, financials and service management.

## About Close CRM

Close CRM is a sales-focused CRM for inside sales teams, managing leads, contacts, calls, emails, sequences and deal pipelines in one platform.

## Frequently asked questions

### How is the Infor LN and Close CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's Infor LN and Close CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Infor LN Sales Orders history sync to Close CRM account records?

Yes, Commercient can sync Infor LN Sales Orders history to Close CRM Organizations records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Infor LN and Close CRM?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Infor LN and Close CRM?

Commercient can synchronise key Infor LN ERP data with Close CRM, such as Sold-to Business Partners, Contacts, Items, Inventory, Sales Orders, Sales Invoices and Customer Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Infor LN Sold-to Business Partners sync into Close CRM Organizations and Contacts?

Yes, Commercient can sync Infor LN Sold-to Business Partners into Close CRM as Organizations and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.
