---
title: 'Infor LX + Microsoft Dynamics 365 Field Service'
url: 'https://www.staging38.commercient.com/product/infor-lx-microsoft-dynamics-365-field-service/'
date: '2026-06-19T10:30:23-04:00'
modified: '2026-06-19T10:30:24-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor LX to Microsoft Dynamics 365 Field Service, giving your team access to Infor LX data directly within Microsoft Dynamics 365 Field Service. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor LX and Microsoft Dynamics 365 Field Service, giving field service teams access to ERP customer, equipment and order data from inside Microsoft Dynamics 365 Field Service. When a job closes in Microsoft Dynamics 365 Field Service, the integration can trigger invoice creation in Infor LX to accelerate billing cycles.

## What syncs

- Sync Infor LX Vendors to Microsoft Dynamics 365 Field Service Parts and Supplier Data
- Connect Microsoft Dynamics 365 Field Service Invoices to Infor LX AR Invoices
- Sync Infor LX Customer Payment Status to Microsoft Dynamics 365 Field Service
- Export Infor LX Purchase Orders Linked to Microsoft Dynamics 365 Field Service Jobs
- Sync Infor LX Customers to Microsoft Dynamics 365 Field Service Customer Records
- View Infor LX AR Invoices and Sales Orders in Microsoft Dynamics 365 Field Service

## Why Commercient

### Payment and balance status

Surface Infor LX Cash Receipts and outstanding invoice balances inside Microsoft Dynamics 365 Field Service so technicians and managers know a customer's payment status before completing a job or taking payment.

### Purchase order management

Connect Microsoft Dynamics 365 Field Service Jobs parts requirements to Infor LX Purchase Orders so field service job parts needs create purchase orders in the ERP for procurement.

### Job cost and margin tracking

Sync Microsoft Dynamics 365 Field Service job labour, parts and time data to Infor LX so actual job costs can be reconciled against estimates and margin tracked across the service operation.

### Technician scheduling and ERP visibility

Connect Microsoft Dynamics 365 Field Service technician assignments and job schedules to Infor LX so resource costs and job data are available in both platforms for operations and finance.

## About Infor LX

Infor LX is an IBM i-based ERP for discrete and process manufacturers, managing production, inventory, purchasing, financials and customer order management.

## About Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service is a field service management platform for scheduling, dispatching, managing work orders and tracking field technicians and service resources.

## Frequently asked questions

### Can Infor LX Purchase Orders be created from Microsoft Dynamics 365 Field Service Jobs parts requirements?

Commercient can support connecting Microsoft Dynamics 365 Field Service parts requirements from Jobs to Infor LX Purchase Orders when included in scope. This allows field service jobs to trigger ERP procurement workflows automatically.

### Can Microsoft Dynamics 365 Field Service Jobs job costs flow back to Infor LX for financial reporting?

Commercient can support syncing Microsoft Dynamics 365 Field Service Jobs labour, parts and cost data back to Infor LX when included in scope. This helps finance teams report on service margins and job profitability from ERP records.

### How is customer data matched between Infor LX and Microsoft Dynamics 365 Field Service?

Commercient handles customer matching between Infor LX and Microsoft Dynamics 365 Field Service using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process to prevent duplicate records.

### Can Microsoft Dynamics 365 Field Service estimates sync to Infor LX as Quotes?

Commercient can support syncing Microsoft Dynamics 365 Field Service estimates or quotes to Infor LX as Quotes when included in the integration scope. This keeps quoting activity consistent between the field service platform and the ERP.

### What data can Commercient connect between Infor LX and Microsoft Dynamics 365 Field Service?

Commercient can connect Infor LX and Microsoft Dynamics 365 Field Service to sync data such as Customers, Items, Inventory, Sales Orders, AR Invoices and Cash Receipts. Supported objects and sync direction depend on the customer's system setup and project scope.