---
title: 'Infor LX + SAP CRM'
url: 'https://www.staging38.commercient.com/product/infor-lx-sap-crm/'
date: '2026-06-19T10:30:39-04:00'
modified: '2026-06-19T10:30:39-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor LX to SAP CRM, giving your team access to Infor LX data directly within SAP CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor LX and SAP CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside SAP CRM. Sales reps get a complete view of Infor LX account history — orders, invoices, payments and product data — without switching platforms.

## What syncs

- Sync Infor LX Credit Memos to SAP CRM
- Import SAP CRM Contacts as Infor LX Customer Contacts
- Connect Infor LX Quotes to SAP CRM Opportunities
- Sync Infor LX Customers to SAP CRM Accounts
- Display Infor LX AR Invoices in SAP CRM
- Access Infor LX Items and Inventory from SAP CRM

## Why Commercient

### Account health monitoring

Sync Infor LX payment status, open Sales Orders and credit data to SAP CRM so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect SAP CRM new Accounts to Infor LX Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync Infor LX Price Lists to SAP CRM so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align SAP CRM deal values and expected close dates with Infor LX order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

## About Infor LX

Infor LX is an IBM i-based ERP for discrete and process manufacturers, managing production, inventory, purchasing, financials and customer order management.

## About SAP CRM

SAP CRM is a customer relationship management system for large enterprises, managing accounts, contacts, opportunities, marketing campaigns and customer service interactions.

## Frequently asked questions

### How is the Infor LX and SAP CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's Infor LX and SAP CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Infor LX Sales Orders history sync to SAP CRM account records?

Yes, Commercient can sync Infor LX Sales Orders history to SAP CRM Accounts records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Infor LX and SAP CRM?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Infor LX and SAP CRM?

Commercient can synchronise key Infor LX ERP data with SAP CRM, such as Customers, Contacts, Items, Inventory, Sales Orders, AR Invoices and Cash Receipts. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Infor LX Customers sync into SAP CRM Accounts and Contacts?

Yes, Commercient can sync Infor LX Customers into SAP CRM as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.