---
title: 'Infor VISUAL + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/infor-visual-freshworks-freshsales/'
date: '2026-06-19T10:31:50-04:00'
modified: '2026-06-19T10:31:50-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor VISUAL to Freshworks Freshsales, giving your team access to Infor VISUAL data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor VISUAL and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. Teams get a connected view of business data across Infor VISUAL and Freshworks Freshsales with consistent records on both sides.

## What syncs

- Sync Infor VISUAL Credit Notes to Freshworks Freshsales
- Update Infor VISUAL Customers from Freshworks Freshsales Data
- Import Freshworks Freshsales Records into Infor VISUAL as New Entries
- Sync Infor VISUAL Customers to Freshworks Freshsales Account Records
- Export Infor VISUAL Sales Orders and Invoices to Freshworks Freshsales
- Update Freshworks Freshsales with Infor VISUAL Items and Inventory Data

## Why Commercient

### Purchase order management

Export Infor VISUAL Purchase Orders to Freshworks Freshsales so procurement and operations teams can manage purchasing from either system with consistent data.

### Payment and cash management

Sync Infor VISUAL Payments and receipt data to Freshworks Freshsales so financial records and customer payment status are current in both platforms.

### Quote and estimate management

Connect Infor VISUAL Quotes to Freshworks Freshsales so quoting activity is visible and consistent across both systems for sales and operations.

### Customer data alignment

Sync Infor VISUAL Customers to Freshworks Freshsales so both platforms share accurate and up-to-date customer information for operations and account management.

## About Infor VISUAL

Infor VISUAL is a manufacturing ERP for engineer-to-order and project-based manufacturers, managing job costing, production, purchasing, inventory and financials.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can Infor VISUAL Invoices data sync to Freshworks Freshsales?

Yes, Commercient can sync Infor VISUAL Invoices data to Freshworks Freshsales when included in scope. Exact field mapping, sync frequency and object coverage are configured per project.

### Can new records created in Freshworks Freshsales be imported into Infor VISUAL?

Commercient can support importing new records created in Freshworks Freshsales into Infor VISUAL when included in the integration scope. Direction and object coverage depend on project configuration.

### What support does Commercient provide after go-live?

Commercient provides ongoing support for the Infor VISUAL and Freshworks Freshsales integration after go-live. Support coverage and response times depend on the customer's support plan and service level agreement.

### What data can Commercient connect between Infor VISUAL and Freshworks Freshsales?

Commercient can connect Infor VISUAL and Freshworks Freshsales to sync data such as Customers, Items, Inventory, Sales Orders and Invoices. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Infor VISUAL Customers sync to Freshworks Freshsales automatically?

Yes, Commercient can sync Infor VISUAL Customers to Freshworks Freshsales so both platforms share consistent account data. Exact field mapping and sync frequency are configured per project.