---
title: 'Infor XA + HubSpot Service Hub'
url: 'https://www.staging38.commercient.com/product/infor-xa-hubspot-service-hub/'
date: '2026-06-19T10:32:36-04:00'
modified: '2026-06-29T07:26:16-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor XA to HubSpot Service Hub, giving your team access to Infor XA data directly within HubSpot Service Hub. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor XA and HubSpot Service Hub, giving sales teams access to ERP customer, order, invoice and inventory data from inside HubSpot Service Hub. Sales reps get a complete view of Infor XA account history — orders, invoices, payments and product data — without switching platforms.

## What syncs

- Sync Infor XA Credit Notes to HubSpot Service Hub
- Import HubSpot Service Hub Contacts as Infor XA Customer Contacts
- Connect Infor XA Quotes to HubSpot Service Hub Deals
- Sync Infor XA Customers to HubSpot Service Hub Companies
- Display Infor XA Invoices in HubSpot Service Hub
- Access Infor XA Items and Inventory from HubSpot Service Hub

## Why Commercient

### Account health monitoring

Sync Infor XA payment status, open Sales Orders and credit data to HubSpot Service Hub so account managers can flag at-risk accounts and prioritise renewals based on financial history.

### New customer onboarding

Connect HubSpot Service Hub new Companies to Infor XA Customers so new customers created in the CRM are available in the ERP for billing, order processing and fulfilment.

### Pricing and discount visibility

Sync Infor XA Price Lists to HubSpot Service Hub so sales reps can reference current pricing, discount tiers and customer-specific rates from inside the CRM without ERP access.

### Forecast and pipeline accuracy

Align HubSpot Service Hub deal values and expected close dates with Infor XA order and revenue data to give sales managers more accurate pipeline reporting and revenue forecasts.

## About Infor XA

Infor XA is an IBM i-based ERP for discrete manufacturers, managing production, inventory, purchasing, quality management and financial operations.

## About HubSpot Service Hub

HubSpot Service Hub is a customer service platform for managing tickets, customer feedback, knowledge base articles, live chat and support team operations.

## Frequently asked questions

### How is the Infor XA and HubSpot Service Hub integration scoped and implemented?

Commercient scopes each integration project based on the customer's Infor XA and HubSpot Service Hub configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Infor XA Sales Orders history sync to HubSpot Service Hub account records?

Yes, Commercient can sync Infor XA Sales Orders history to HubSpot Service Hub Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Infor XA and HubSpot Service Hub?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Infor XA and HubSpot Service Hub?

Commercient can synchronise key Infor XA ERP data with HubSpot Service Hub, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Infor XA Customers sync into HubSpot Service Hub Companies and Contacts?

Yes, Commercient can sync Infor XA Customers into HubSpot Service Hub as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.