---
title: 'Infor XA + Microsoft Dynamics 365 Field Service'
url: 'https://www.staging38.commercient.com/product/infor-xa-microsoft-dynamics-365-field-service/'
date: '2026-06-19T10:32:33-04:00'
modified: '2026-06-19T10:32:33-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Infor XA to Microsoft Dynamics 365 Field Service, giving your team access to Infor XA data directly within Microsoft Dynamics 365 Field Service. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Infor XA and Microsoft Dynamics 365 Field Service, giving field service teams access to ERP customer, equipment and order data from inside Microsoft Dynamics 365 Field Service. This gives dispatchers and field technicians the account information they need without switching between systems.

## What syncs

- Import Microsoft Dynamics 365 Field Service Estimates into Infor XA as Quotes
- Sync Infor XA Vendors to Microsoft Dynamics 365 Field Service Parts and Supplier Data
- Connect Microsoft Dynamics 365 Field Service Invoices to Infor XA Invoices
- Sync Infor XA Customer Payment Status to Microsoft Dynamics 365 Field Service
- Export Infor XA Purchase Orders Linked to Microsoft Dynamics 365 Field Service Jobs
- Sync Infor XA Customers to Microsoft Dynamics 365 Field Service Customer Records

## Why Commercient

### New customer setup

Connect Microsoft Dynamics 365 Field Service new customer records to Infor XA Customers so customers added in the field service platform are immediately available for billing and order management in the ERP.

### Payment and balance status

Surface Infor XA Payments and outstanding invoice balances inside Microsoft Dynamics 365 Field Service so technicians and managers know a customer's payment status before completing a job or taking payment.

### Purchase order management

Connect Microsoft Dynamics 365 Field Service Jobs parts requirements to Infor XA Purchase Orders so field service job parts needs create purchase orders in the ERP for procurement.

### Job cost and margin tracking

Sync Microsoft Dynamics 365 Field Service job labour, parts and time data to Infor XA so actual job costs can be reconciled against estimates and margin tracked across the service operation.

## About Infor XA

Infor XA is an IBM i-based ERP for discrete manufacturers, managing production, inventory, purchasing, quality management and financial operations.

## About Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service is a field service management platform for scheduling, dispatching, managing work orders and tracking field technicians and service resources.

## Frequently asked questions

### Does Commercient support two-way data flow between Infor XA and Microsoft Dynamics 365 Field Service?

Commercient can support two-way data flow for Customers, Items, Jobs and Invoices between Infor XA and Microsoft Dynamics 365 Field Service when configured. Exact two-way capabilities depend on the systems and integration scope.

### Can Infor XA Purchase Orders be created from Microsoft Dynamics 365 Field Service Jobs parts requirements?

Commercient can support connecting Microsoft Dynamics 365 Field Service parts requirements from Jobs to Infor XA Purchase Orders when included in scope. This allows field service jobs to trigger ERP procurement workflows automatically.

### Can Microsoft Dynamics 365 Field Service Jobs job costs flow back to Infor XA for financial reporting?

Commercient can support syncing Microsoft Dynamics 365 Field Service Jobs labour, parts and cost data back to Infor XA when included in scope. This helps finance teams report on service margins and job profitability from ERP records.

### How is customer data matched between Infor XA and Microsoft Dynamics 365 Field Service?

Commercient handles customer matching between Infor XA and Microsoft Dynamics 365 Field Service using configurable criteria such as customer code, email or account name. Matching logic is agreed during the scoping and setup process to prevent duplicate records.

### Can Microsoft Dynamics 365 Field Service estimates sync to Infor XA as Quotes?

Commercient can support syncing Microsoft Dynamics 365 Field Service estimates or quotes to Infor XA as Quotes when included in the integration scope. This keeps quoting activity consistent between the field service platform and the ERP.