---
title: 'Koble + Microsoft Dynamics 365'
url: 'https://www.staging38.commercient.com/product/koble-microsoft-dynamics-365/'
date: '2026-06-19T10:36:51-04:00'
modified: '2026-06-19T10:36:52-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Koble to Microsoft Dynamics 365, giving your team access to Koble data directly within Microsoft Dynamics 365. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Koble and Microsoft Dynamics 365, giving sales teams access to ERP customer, order, invoice and inventory data from inside Microsoft Dynamics 365. The integration supports customisable sync frequency and field mapping to match the specific needs of each sales team.

## What syncs

- Connect Koble Quotes to Microsoft Dynamics 365 Opportunities
- Sync Koble Customers to Microsoft Dynamics 365 Accounts
- Display Koble Invoices in Microsoft Dynamics 365
- Access Koble Items and Inventory from Microsoft Dynamics 365
- Export Microsoft Dynamics 365 Opportunities as Koble Sales Orders
- Sync Koble Sales Orders and Status Updates to Microsoft Dynamics 365

## Why Commercient

### Sales rep account management

Connect Koble Customers account assignments to Microsoft Dynamics 365 Accounts so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access Koble purchase history and product usage data in Microsoft Dynamics 365 so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync Koble customer region and territory data to Microsoft Dynamics 365 so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

### Customer contact sync

Sync Koble Contacts to Microsoft Dynamics 365 Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

## About Koble

Koble is a cloud-based ERP and business management platform for small and mid-size companies, covering financials, inventory, purchasing, sales and customer management.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## Frequently asked questions

### What happens if a customer already exists in both Koble and Microsoft Dynamics 365?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Koble and Microsoft Dynamics 365?

Commercient can synchronise key Koble ERP data with Microsoft Dynamics 365, such as Customers, Contacts, Items, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Koble Customers sync into Microsoft Dynamics 365 Accounts and Contacts?

Yes, Commercient can sync Koble Customers into Microsoft Dynamics 365 as Accounts and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Microsoft Dynamics 365 Opportunities be connected back to Koble as Sales Orders?

Commercient can support connecting Microsoft Dynamics 365 Opportunities back to Koble as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Koble and Microsoft Dynamics 365 sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.