---
title: 'Microsoft Dynamics 365 Business Central + Blackbaud CRM'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-business-central-blackbaud-crm/'
date: '2026-06-19T10:08:33-04:00'
modified: '2026-06-19T10:08:33-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 Business Central to Blackbaud CRM, giving your team access to Microsoft Dynamics 365 Business Central data directly within Blackbaud CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 Business Central and Blackbaud CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Blackbaud CRM. The connection also allows Blackbaud CRM Deals to flow into Microsoft Dynamics 365 Business Central as Sales Orders when the CRM-to-ERP workflow is included in project scope.

## What syncs

- Access Microsoft Dynamics 365 Business Central Customer Price Groups from Blackbaud CRM
- Sync Microsoft Dynamics 365 Business Central Posted Credit Memos to Blackbaud CRM
- Import Blackbaud CRM Contacts as Microsoft Dynamics 365 Business Central Customer Contacts
- Connect Microsoft Dynamics 365 Business Central Sales Quotes to Blackbaud CRM Deals
- Sync Microsoft Dynamics 365 Business Central Customers to Blackbaud CRM Companies
- Display Microsoft Dynamics 365 Business Central Posted Sales Invoices in Blackbaud CRM

## Why Commercient

### Customer contact sync

Sync Microsoft Dynamics 365 Business Central Contacts to Blackbaud CRM Contacts so both platforms share accurate individual contact information, phone numbers, email addresses and roles for each customer account.

### Customer account visibility

Connect Microsoft Dynamics 365 Business Central Customers to Blackbaud CRM Companies and Contacts so sales teams can view ERP customer data from inside the CRM and manage relationships with accurate account information.

### Sales order history

Sync Microsoft Dynamics 365 Business Central Sales Orders, Posted Sales Invoices and Order History to Blackbaud CRM so sales reps can review order status and customer purchase activity without leaving the CRM.

### Product and inventory visibility

Access Microsoft Dynamics 365 Business Central Items, Inventory and Customer Price Groups from Blackbaud CRM so sales teams can check product availability and provide accurate information to customers.

## About Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a cloud ERP for small and mid-size businesses, managing financials, inventory, manufacturing, purchasing and sales.

## About Blackbaud CRM

Blackbaud CRM is a constituent relationship management platform for large nonprofits, managing donors, gifts, campaigns, events, memberships and fundraising data.

## Frequently asked questions

### Can Commercient support dashboards or reporting from Microsoft Dynamics 365 Business Central data in Blackbaud CRM?

Commercient can support surfacing Microsoft Dynamics 365 Business Central data inside Blackbaud CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Microsoft Dynamics 365 Business Central and Blackbaud CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's Microsoft Dynamics 365 Business Central and Blackbaud CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Microsoft Dynamics 365 Business Central Sales Orders history sync to Blackbaud CRM account records?

Yes, Commercient can sync Microsoft Dynamics 365 Business Central Sales Orders history to Blackbaud CRM Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.

### What happens if a customer already exists in both Microsoft Dynamics 365 Business Central and Blackbaud CRM?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Microsoft Dynamics 365 Business Central and Blackbaud CRM?

Commercient can synchronise key Microsoft Dynamics 365 Business Central ERP data with Blackbaud CRM, such as Customers, Contacts, Items, Inventory, Sales Orders, Posted Sales Invoices and Customer Payments. Supported objects and sync direction depend on the customer's system setup and project scope.