---
title: 'Microsoft Dynamics 365 Business Central + Freshworks Freshsales'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-business-central-freshworks-freshsales/'
date: '2026-06-19T10:08:36-04:00'
modified: '2026-06-19T10:08:36-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 Business Central to Freshworks Freshsales, giving your team access to Microsoft Dynamics 365 Business Central data directly within Freshworks Freshsales. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 Business Central and Freshworks Freshsales, syncing customer, order and operational data between the ERP and Freshworks Freshsales. Teams can manage operations in their preferred platform while data stays aligned between Microsoft Dynamics 365 Business Central and Freshworks Freshsales.

## What syncs

- Update Freshworks Freshsales with Microsoft Dynamics 365 Business Central Items and Inventory Data
- Sync Microsoft Dynamics 365 Business Central Inventory to Freshworks Freshsales
- Import Freshworks Freshsales Data into Microsoft Dynamics 365 Business Central Records
- Connect Microsoft Dynamics 365 Business Central Customer Price Groups to Freshworks Freshsales
- Sync Microsoft Dynamics 365 Business Central Vendors to Freshworks Freshsales
- Export Microsoft Dynamics 365 Business Central Purchase Orders to Freshworks Freshsales

## Why Commercient

### Product and inventory management

Update Microsoft Dynamics 365 Business Central Items and Inventory data in Freshworks Freshsales so teams have current product information available in both platforms.

### Financial data management

Connect Microsoft Dynamics 365 Business Central Posted Sales Invoices and financial records to Freshworks Freshsales to support accurate reporting and data management across both systems.

### Vendor and supplier management

Sync Microsoft Dynamics 365 Business Central Vendors and Purchase Orders to Freshworks Freshsales so procurement data is consistent and available in both platforms.

### Pricing and rates management

Connect Microsoft Dynamics 365 Business Central Customer Price Groups to Freshworks Freshsales so pricing data stays current and consistent across both systems without manual updates.

## About Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a cloud ERP for small and mid-size businesses, managing financials, inventory, manufacturing, purchasing and sales.

## About Freshworks Freshsales

Freshworks Freshsales is a CRM and sales engagement platform for sales teams, managing contacts, leads, deals, activity tracking and pipeline management.

## Frequently asked questions

### Can data from Freshworks Freshsales flow back into Microsoft Dynamics 365 Business Central?

Commercient can support data flowing from Freshworks Freshsales back into Microsoft Dynamics 365 Business Central when included in the integration scope. Direction and object coverage depend on project configuration.

### How often does the Microsoft Dynamics 365 Business Central and Freshworks Freshsales integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.

### Can Microsoft Dynamics 365 Business Central Items and Inventory sync to Freshworks Freshsales?

Yes, Commercient can sync Microsoft Dynamics 365 Business Central Items and Inventory to Freshworks Freshsales so product data and stock information are current in both systems. Exact mapping depends on project scope.

### Does Commercient support two-way sync between Microsoft Dynamics 365 Business Central and Freshworks Freshsales?

Commercient can support bidirectional sync between Microsoft Dynamics 365 Business Central and Freshworks Freshsales when configured. Exact two-way capabilities depend on the systems involved and the integration scope.

### Can Microsoft Dynamics 365 Business Central Customer Price Groups sync to Freshworks Freshsales?

Commercient can sync Microsoft Dynamics 365 Business Central Customer Price Groups to Freshworks Freshsales when included in scope. Exact pricing sync capabilities depend on how pricing is structured in Microsoft Dynamics 365 Business Central and how Freshworks Freshsales accepts pricing data.