---
title: 'Microsoft Dynamics 365 for Finance and Operations + Blackbaud CRM'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-for-finance-and-operations-blackbaud-crm/'
date: '2026-06-19T10:09:03-04:00'
modified: '2026-06-19T10:09:03-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 for Finance and Operations to Blackbaud CRM, giving your team access to Microsoft Dynamics 365 for Finance and Operations data directly within Blackbaud CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 for Finance and Operations and Blackbaud CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Blackbaud CRM. Sales teams can check stock availability, pricing and open orders in Blackbaud CRM before and after every customer call.

## What syncs

- Sync Microsoft Dynamics 365 for Finance and Operations Sales Orders and Status Updates to Blackbaud CRM
- Update Blackbaud CRM Contacts from Microsoft Dynamics 365 for Finance and Operations Customer Contacts
- View Microsoft Dynamics 365 for Finance and Operations On-hand Inventory in Blackbaud CRM
- Sync Microsoft Dynamics 365 for Finance and Operations Customer Payments to Blackbaud CRM Account Records
- Access Microsoft Dynamics 365 for Finance and Operations Trade Agreements from Blackbaud CRM
- Sync Microsoft Dynamics 365 for Finance and Operations Credit Notes to Blackbaud CRM

## Why Commercient

### Credit and order limit visibility

Sync Microsoft Dynamics 365 for Finance and Operations customer credit status and order limits to Blackbaud CRM so sales reps know a customer's account standing before quoting or accepting new orders.

### Sales rep account management

Connect Microsoft Dynamics 365 for Finance and Operations Customer Accounts account assignments to Blackbaud CRM Companies so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access Microsoft Dynamics 365 for Finance and Operations purchase history and product usage data in Blackbaud CRM so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync Microsoft Dynamics 365 for Finance and Operations customer region and territory data to Blackbaud CRM so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

## About Microsoft Dynamics 365 for Finance and Operations

Microsoft Dynamics 365 Finance and Operations is a cloud ERP for mid-size and enterprise businesses, managing global financials, supply chain, manufacturing, HR and operations.

## About Blackbaud CRM

Blackbaud CRM is a constituent relationship management platform for large nonprofits, managing donors, gifts, campaigns, events, memberships and fundraising data.

## Frequently asked questions

### Can sales reps see Microsoft Dynamics 365 for Finance and Operations Customer Invoices and Customer Payments inside Blackbaud CRM?

Yes, Commercient can surface Microsoft Dynamics 365 for Finance and Operations Customer Invoices and Customer Payments data inside Blackbaud CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Microsoft Dynamics 365 for Finance and Operations Released Products and On-hand Inventory be accessed from Blackbaud CRM?

Yes, Commercient can sync Microsoft Dynamics 365 for Finance and Operations Released Products and On-hand Inventory to Blackbaud CRM so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Microsoft Dynamics 365 for Finance and Operations and Blackbaud CRM?

Commercient can support bidirectional sync between Microsoft Dynamics 365 for Finance and Operations and Blackbaud CRM, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can Microsoft Dynamics 365 for Finance and Operations Trade Agreements sync to Blackbaud CRM for sales quoting?

Yes, Commercient can sync Microsoft Dynamics 365 for Finance and Operations Trade Agreements to Blackbaud CRM so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from Microsoft Dynamics 365 for Finance and Operations data in Blackbaud CRM?

Commercient can support surfacing Microsoft Dynamics 365 for Finance and Operations data inside Blackbaud CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.