---
title: 'Microsoft Dynamics 365 for Finance and Operations + SAP CRM'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-for-finance-and-operations-sap-crm/'
date: '2026-06-19T10:09:15-04:00'
modified: '2026-06-19T10:09:16-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 for Finance and Operations to SAP CRM, giving your team access to Microsoft Dynamics 365 for Finance and Operations data directly within SAP CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 for Finance and Operations and SAP CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside SAP CRM. Sales teams can check stock availability, pricing and open orders in SAP CRM before and after every customer call.

## What syncs

- Sync Microsoft Dynamics 365 for Finance and Operations Sales Orders and Status Updates to SAP CRM
- Update SAP CRM Contacts from Microsoft Dynamics 365 for Finance and Operations Customer Contacts
- View Microsoft Dynamics 365 for Finance and Operations On-hand Inventory in SAP CRM
- Sync Microsoft Dynamics 365 for Finance and Operations Customer Payments to SAP CRM Account Records
- Access Microsoft Dynamics 365 for Finance and Operations Trade Agreements from SAP CRM
- Sync Microsoft Dynamics 365 for Finance and Operations Credit Notes to SAP CRM

## Why Commercient

### Credit and order limit visibility

Sync Microsoft Dynamics 365 for Finance and Operations customer credit status and order limits to SAP CRM so sales reps know a customer's account standing before quoting or accepting new orders.

### Sales rep account management

Connect Microsoft Dynamics 365 for Finance and Operations Customer Accounts account assignments to SAP CRM Accounts so sales reps in the CRM always see the accounts they own, with full ERP order and financial context.

### Upsell and cross-sell visibility

Access Microsoft Dynamics 365 for Finance and Operations purchase history and product usage data in SAP CRM so sales teams can identify upsell and cross-sell opportunities based on what customers have previously ordered.

### Territory and region alignment

Sync Microsoft Dynamics 365 for Finance and Operations customer region and territory data to SAP CRM so account assignments, territory reports and sales coverage in the CRM reflect the ERP's customer classification.

## About Microsoft Dynamics 365 for Finance and Operations

Microsoft Dynamics 365 Finance and Operations is a cloud ERP for mid-size and enterprise businesses, managing global financials, supply chain, manufacturing, HR and operations.

## About SAP CRM

SAP CRM is a customer relationship management system for large enterprises, managing accounts, contacts, opportunities, marketing campaigns and customer service interactions.

## Frequently asked questions

### Can sales reps see Microsoft Dynamics 365 for Finance and Operations Customer Invoices and Customer Payments inside SAP CRM?

Yes, Commercient can surface Microsoft Dynamics 365 for Finance and Operations Customer Invoices and Customer Payments data inside SAP CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Microsoft Dynamics 365 for Finance and Operations Released Products and On-hand Inventory be accessed from SAP CRM?

Yes, Commercient can sync Microsoft Dynamics 365 for Finance and Operations Released Products and On-hand Inventory to SAP CRM so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Microsoft Dynamics 365 for Finance and Operations and SAP CRM?

Commercient can support bidirectional sync between Microsoft Dynamics 365 for Finance and Operations and SAP CRM, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can Microsoft Dynamics 365 for Finance and Operations Trade Agreements sync to SAP CRM for sales quoting?

Yes, Commercient can sync Microsoft Dynamics 365 for Finance and Operations Trade Agreements to SAP CRM so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from Microsoft Dynamics 365 for Finance and Operations data in SAP CRM?

Commercient can support surfacing Microsoft Dynamics 365 for Finance and Operations data inside SAP CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.