---
title: 'Microsoft Dynamics 365 for Finance and Operations + Zoho CRM'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-for-finance-and-operations-zoho-crm/'
date: '2026-06-19T10:09:21-04:00'
modified: '2026-06-19T10:09:21-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 for Finance and Operations to Zoho CRM, giving your team access to Microsoft Dynamics 365 for Finance and Operations data directly within Zoho CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 for Finance and Operations and Zoho CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Zoho CRM. With ERP account data visible in Zoho CRM, sales managers can monitor outstanding invoices, recent orders and payment history alongside pipeline activity.

## What syncs

- Access Microsoft Dynamics 365 for Finance and Operations Released Products and On-hand Inventory from Zoho CRM
- Export Zoho CRM Deals as Microsoft Dynamics 365 for Finance and Operations Sales Orders
- Sync Microsoft Dynamics 365 for Finance and Operations Sales Orders and Status Updates to Zoho CRM
- Update Zoho CRM Contacts from Microsoft Dynamics 365 for Finance and Operations Customer Contacts
- View Microsoft Dynamics 365 for Finance and Operations On-hand Inventory in Zoho CRM
- Sync Microsoft Dynamics 365 for Finance and Operations Customer Payments to Zoho CRM Account Records

## Why Commercient

### Product and inventory visibility

Access Microsoft Dynamics 365 for Finance and Operations Released Products, On-hand Inventory and Trade Agreements from Zoho CRM so sales teams can check product availability and provide accurate information to customers.

### Deal-to-order workflow

Connect Zoho CRM Deals back to Microsoft Dynamics 365 for Finance and Operations as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface Microsoft Dynamics 365 for Finance and Operations Customer Invoices and Customer Payments inside Zoho CRM so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Zoho CRM Quotes to Microsoft Dynamics 365 for Finance and Operations Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

## About Microsoft Dynamics 365 for Finance and Operations

Microsoft Dynamics 365 Finance and Operations is a cloud ERP for mid-size and enterprise businesses, managing global financials, supply chain, manufacturing, HR and operations.

## About Zoho CRM

Zoho CRM is a customer relationship management platform for sales and marketing teams, managing leads, contacts, accounts, deals, activities and customer communication.

## Frequently asked questions

### Can Zoho CRM Deals be connected back to Microsoft Dynamics 365 for Finance and Operations as Sales Orders?

Commercient can support connecting Zoho CRM Deals back to Microsoft Dynamics 365 for Finance and Operations as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Microsoft Dynamics 365 for Finance and Operations and Zoho CRM sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.

### Can sales reps see Microsoft Dynamics 365 for Finance and Operations Customer Invoices and Customer Payments inside Zoho CRM?

Yes, Commercient can surface Microsoft Dynamics 365 for Finance and Operations Customer Invoices and Customer Payments data inside Zoho CRM so sales reps can review account financial status without leaving the CRM. Exact field display depends on project configuration.

### Can Microsoft Dynamics 365 for Finance and Operations Released Products and On-hand Inventory be accessed from Zoho CRM?

Yes, Commercient can sync Microsoft Dynamics 365 for Finance and Operations Released Products and On-hand Inventory to Zoho CRM so sales teams can check product availability and pricing from inside the CRM. Supported objects and sync direction depend on project scope.

### Does Commercient support two-way sync between Microsoft Dynamics 365 for Finance and Operations and Zoho CRM?

Commercient can support bidirectional sync between Microsoft Dynamics 365 for Finance and Operations and Zoho CRM, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.