---
title: 'Microsoft Dynamics 365 + HubSpot Service Hub'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-hubspot-service-hub/'
date: '2026-06-19T11:30:23-04:00'
modified: '2026-06-29T07:26:41-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 to HubSpot Service Hub, giving your team access to Microsoft Dynamics 365 data directly within HubSpot Service Hub. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 and HubSpot Service Hub, keeping key business data aligned between both platforms. The integration is scoped per project to cover the objects and directions that match each customer’s specific workflow.

## What syncs

- Import HubSpot Service Hub Records into Microsoft Dynamics 365
- Sync Microsoft Dynamics 365 Customer Records to HubSpot Service Hub
- Export Microsoft Dynamics 365 Orders and Transactions to HubSpot Service Hub
- Update HubSpot Service Hub Product Data from Microsoft Dynamics 365
- Sync Microsoft Dynamics 365 Inventory Levels to HubSpot Service Hub
- Import HubSpot Service Hub Data into Microsoft Dynamics 365 Records

## Why Commercient

### Reporting and analytics alignment

Connect HubSpot Service Hub pipeline and account data to HubSpot Service Hub so reporting covers the full customer journey from initial contact through to business outcome.

### Customer data alignment

Sync HubSpot Service Hub Contacts to HubSpot Service Hub so customer data stays consistent and available across both platforms without separate maintenance.

### Account and contact sync

Connect HubSpot Service Hub Companies and Contacts records to HubSpot Service Hub so both systems share accurate and current customer information.

### Sales and business data

Export HubSpot Service Hub Deals and pipeline data to HubSpot Service Hub to support operational workflows and reporting across both systems.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## About HubSpot Service Hub

HubSpot Service Hub is a customer service platform for managing tickets, customer feedback, knowledge base articles, live chat and support team operations.

## Frequently asked questions

### What happens if a customer already exists in both Microsoft Dynamics 365 and HubSpot Service Hub?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Microsoft Dynamics 365 and HubSpot Service Hub?

Commercient can synchronise key Microsoft Dynamics 365 ERP data with HubSpot Service Hub, such as Customers, Contacts, Products, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Microsoft Dynamics 365 Customers sync into HubSpot Service Hub Companies and Contacts?

Yes, Commercient can sync Microsoft Dynamics 365 Customers into HubSpot Service Hub as Companies and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can HubSpot Service Hub Deals be connected back to Microsoft Dynamics 365 as Sales Orders?

Commercient can support connecting HubSpot Service Hub Deals back to Microsoft Dynamics 365 as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Microsoft Dynamics 365 and HubSpot Service Hub sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.