---
title: 'Microsoft Dynamics 365 + Salesforce Data 360'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-salesforce-data-360/'
date: '2026-06-19T11:30:40-04:00'
modified: '2026-06-19T11:30:40-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 to Salesforce Data 360, giving your team access to Microsoft Dynamics 365 data directly within Salesforce Data 360. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 and Salesforce Data 360, keeping key business data aligned between both platforms. The integration is scoped per project to cover the objects and directions that match each customer’s specific workflow.

## What syncs

- Import Salesforce Data 360 Records into Microsoft Dynamics 365
- Sync Microsoft Dynamics 365 Customer Records to Salesforce Data 360
- Export Microsoft Dynamics 365 Orders and Transactions to Salesforce Data 360
- Update Salesforce Data 360 Product Data from Microsoft Dynamics 365
- Sync Microsoft Dynamics 365 Inventory Levels to Salesforce Data 360
- Import Salesforce Data 360 Data into Microsoft Dynamics 365 Records

## Why Commercient

### Reporting and analytics alignment

Connect Salesforce Data 360 pipeline and account data to Salesforce Data 360 so reporting covers the full customer journey from initial contact through to business outcome.

### Customer data alignment

Sync Salesforce Data 360 Contacts to Salesforce Data 360 so customer data stays consistent and available across both platforms without separate maintenance.

### Account and contact sync

Connect Salesforce Data 360 Unified Profiles and Contacts records to Salesforce Data 360 so both systems share accurate and current customer information.

### Sales and business data

Export Salesforce Data 360 Opportunities and pipeline data to Salesforce Data 360 to support operational workflows and reporting across both systems.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## About Salesforce Data 360

Salesforce Data Cloud is a real-time customer data platform that unifies customer data from multiple sources to power personalised marketing, sales and service experiences.

## Frequently asked questions

### What happens if a customer already exists in both Microsoft Dynamics 365 and Salesforce Data 360?

Commercient handles duplicate customer matching during implementation using configurable matching criteria such as account name, email or customer code. The matching logic is agreed during the scoping and setup process to prevent duplicate records.

### What data can Commercient connect between Microsoft Dynamics 365 and Salesforce Data 360?

Commercient can synchronise key Microsoft Dynamics 365 ERP data with Salesforce Data 360, such as Customers, Contacts, Products, Inventory, Sales Orders, Invoices and Payments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can Microsoft Dynamics 365 Customers sync into Salesforce Data 360 Unified Profiles and Contacts?

Yes, Commercient can sync Microsoft Dynamics 365 Customers into Salesforce Data 360 as Unified Profiles and Contacts. This gives sales teams access to ERP account data from inside the CRM. Exact field mapping and sync frequency are configured per project.

### Can Salesforce Data 360 Opportunities be connected back to Microsoft Dynamics 365 as Sales Orders?

Commercient can support connecting Salesforce Data 360 Opportunities back to Microsoft Dynamics 365 as Sales Orders when included in the integration scope. This allows approved CRM deals to flow into ERP fulfilment workflows. Two-way sync capability depends on project configuration.

### How often does the Microsoft Dynamics 365 and Salesforce Data 360 sync run?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time and scheduled batch options are available depending on system capabilities and project scope.