---
title: 'Microsoft Dynamics 365 + ServiceTitan'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-servicetitan/'
date: '2026-06-19T11:30:44-04:00'
modified: '2026-06-19T11:30:45-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 to ServiceTitan, giving your team access to Microsoft Dynamics 365 data directly within ServiceTitan. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 and ServiceTitan, syncing customer data and business records between the CRM and ServiceTitan. This removes the need for manual exports or CSV imports between Microsoft Dynamics 365 and ServiceTitan.

## What syncs

- Connect ServiceTitan Activity Data to Microsoft Dynamics 365 Pipelines
- Export Microsoft Dynamics 365 Leads to ServiceTitan
- Import ServiceTitan Responses into Microsoft Dynamics 365 Contacts
- Sync Microsoft Dynamics 365 Tasks to ServiceTitan
- Connect Microsoft Dynamics 365 Marketing Lists to ServiceTitan
- Export Microsoft Dynamics 365 Opportunities Stage to ServiceTitan for Segmentation

## Why Commercient

### Task and activity alignment

Connect Microsoft Dynamics 365 Tasks and activities to ServiceTitan workflows so sales tasks and follow-ups are visible and managed in both systems.

### Campaign and outreach management

Sync Microsoft Dynamics 365 Contacts segments to ServiceTitan for targeted campaigns and import campaign results back to the CRM for sales follow-up.

### New customer record creation

Import ServiceTitan new contacts and accounts into Microsoft Dynamics 365 so new customers are available in the CRM for relationship management and pipeline tracking.

### Data quality and deduplication

Keep Microsoft Dynamics 365 and ServiceTitan contact records consistent by syncing updates across both platforms and reducing duplicate records between systems.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## About ServiceTitan

ServiceTitan is a business management platform for home service companies, managing scheduling, dispatching, sales, invoicing, marketing, payroll and customer communication.

## Frequently asked questions

### Can Microsoft Dynamics 365 Accounts data sync to ServiceTitan account records?

Yes, Commercient can sync Microsoft Dynamics 365 Accounts to ServiceTitan account records so customer data is consistent across both platforms. Exact mapping depends on project configuration.

### Can Microsoft Dynamics 365 Opportunities stage or pipeline data connect to ServiceTitan?

Commercient can support syncing Microsoft Dynamics 365 Opportunities data to ServiceTitan when included in scope. Exact deal-to-app capabilities depend on both platforms and project configuration.

### How is customer matching handled between Microsoft Dynamics 365 and ServiceTitan?

Commercient handles customer matching between Microsoft Dynamics 365 and ServiceTitan using configurable criteria such as email address or account name. Matching logic is agreed during scoping.

### Can new ServiceTitan records import into Microsoft Dynamics 365 as Contacts or Leads?

Yes, Commercient can import new ServiceTitan records into Microsoft Dynamics 365 as Contacts or Leads when included in scope. Exact capabilities depend on the systems and project configuration.

### How is the Microsoft Dynamics 365 and ServiceTitan integration scoped and implemented?

Commercient scopes each integration based on the customer's Microsoft Dynamics 365 and ServiceTitan configuration, the objects to be synced and the required sync direction. Timelines and objects are agreed during the scoping process.