---
title: 'Microsoft Dynamics 365 + TrueCommerce Nexternal'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-truecommerce-nexternal/'
date: '2026-06-19T11:30:31-04:00'
modified: '2026-06-19T11:30:32-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 to TrueCommerce Nexternal, giving your team access to Microsoft Dynamics 365 data directly within TrueCommerce Nexternal. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 and TrueCommerce Nexternal, aligning customer records, order history and contact data between the CRM and online store. Sales teams can prioritise outreach based on TrueCommerce Nexternal purchase activity visible inside Microsoft Dynamics 365 deal and contact records.

## What syncs

- Update Microsoft Dynamics 365 Accounts from TrueCommerce Nexternal Buyer Data
- Sync Microsoft Dynamics 365 Contacts to TrueCommerce Nexternal Customers
- Import TrueCommerce Nexternal Orders into Microsoft Dynamics 365 as Activity Records
- Update Microsoft Dynamics 365 Contacts with TrueCommerce Nexternal Purchase History
- Export Microsoft Dynamics 365 Accounts to TrueCommerce Nexternal Business Accounts
- Sync TrueCommerce Nexternal Customer Segments to Microsoft Dynamics 365 Lists

## Why Commercient

### Revenue attribution

Connect TrueCommerce Nexternal order revenue to Microsoft Dynamics 365 Opportunities so sales reps and managers can attribute e-commerce revenue to CRM accounts and track total account value.

### Customer purchase history

Sync TrueCommerce Nexternal Orders and purchase data to Microsoft Dynamics 365 Contacts records so sales reps can see what customers have bought online and tailor outreach based on real purchase behaviour.

### Order and account alignment

Connect TrueCommerce Nexternal Customers to Microsoft Dynamics 365 Accounts so customer accounts and order history stay consistent between the CRM and online store.

### Contact and segmentation

Sync Microsoft Dynamics 365 Contacts to TrueCommerce Nexternal Customers so e-commerce teams can segment and personalise the store experience based on CRM contact data and account type.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## About TrueCommerce Nexternal

TrueCommerce Nexternal is an order management and e-commerce platform, managing B2B and B2C orders, product catalogs, customer portals, pricing and fulfilment.

## Frequently asked questions

### Can Microsoft Dynamics 365 campaign data target TrueCommerce Nexternal customers?

Commercient can sync Microsoft Dynamics 365 Contacts segments to TrueCommerce Nexternal customer groups so marketing teams can target specific CRM contacts with personalised storefront experiences or campaigns. Exact capabilities depend on project scope.

### What data can Commercient connect between Microsoft Dynamics 365 and TrueCommerce Nexternal?

Commercient can connect Microsoft Dynamics 365 and TrueCommerce Nexternal to sync data such as Contacts, Accounts, Orders, order history and customer segments. Supported objects and sync direction depend on the customer's system setup and project scope.

### Can TrueCommerce Nexternal Orders sync into Microsoft Dynamics 365 contact activity records?

Yes, Commercient can import TrueCommerce Nexternal Orders data into Microsoft Dynamics 365 as activity records or notes so sales teams can see customer purchase history inside the CRM. Exact mapping depends on project configuration.

### Can Microsoft Dynamics 365 Contacts sync to TrueCommerce Nexternal Customers accounts?

Yes, Commercient can sync Microsoft Dynamics 365 Contacts to TrueCommerce Nexternal Customers so customer data stays consistent between the CRM and online store. Exact field mapping and sync frequency are configured per project.

### How often does the Microsoft Dynamics 365 and TrueCommerce Nexternal integration sync?

Commercient typically runs on a scheduled sync, with frequency configurable based on business requirements. Near-real-time options depend on system capabilities and project scope.