---
title: 'Microsoft Dynamics 365 + WooCommerce'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-365-woocommerce/'
date: '2026-06-19T11:30:52-04:00'
modified: '2026-06-19T11:30:52-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics 365 to WooCommerce, giving your team access to Microsoft Dynamics 365 data directly within WooCommerce. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics 365 and WooCommerce, aligning customer records, order history and contact data between the CRM and online store. This gives sales teams insight into which CRM contacts are active buyers on WooCommerce and which need re-engagement.

## What syncs

- Sync WooCommerce Customer Segments to Microsoft Dynamics 365 Lists
- Connect WooCommerce Products to Microsoft Dynamics 365 Product Records
- Import WooCommerce New Customers into Microsoft Dynamics 365 as Contacts
- Sync Microsoft Dynamics 365 Opportunities Stage to WooCommerce Customer Groups
- Connect WooCommerce Order Value to Microsoft Dynamics 365 Account Scoring
- Export Microsoft Dynamics 365 Marketing Lists to WooCommerce for Promotional Targeting

## Why Commercient

### Upsell and reorder identification

Connect WooCommerce order history to Microsoft Dynamics 365 Accounts records so sales reps can identify customers due for reorder, upsell or cross-sell based on past purchases.

### New customer follow-up

Import WooCommerce new Customers into Microsoft Dynamics 365 as Contacts so sales teams can initiate relationship-building outreach after a customer's first online purchase.

### Cart abandonment and re-engagement

Sync WooCommerce abandoned cart data to Microsoft Dynamics 365 Contacts records so sales or marketing teams can follow up with personalised re-engagement based on browsing intent.

### Account tier management

Use WooCommerce order frequency and spend data synced to Microsoft Dynamics 365 to segment contacts by purchase tier and target high-value accounts with appropriate sales attention.

## About Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud CRM and business application platform for managing sales, customer service, marketing, field service and business operations.

## About WooCommerce

WooCommerce is an open-source e-commerce plugin for WordPress, managing online stores, product catalogs, orders, customers, payments and shipping.

## Frequently asked questions

### Can WooCommerce new Customers be imported into Microsoft Dynamics 365 as Contacts?

Yes, Commercient can import new WooCommerce Customers into Microsoft Dynamics 365 as Contacts so sales teams can follow up with customers after their first online purchase. Exact field mapping depends on project configuration.

### Can WooCommerce order revenue be connected to Microsoft Dynamics 365 Accounts records?

Commercient can support syncing WooCommerce order revenue and purchase data to Microsoft Dynamics 365 Accounts records so sales teams can track customer lifetime value and purchase frequency in the CRM. Exact capabilities depend on project scope.

### Does Commercient support two-way customer data sync?

Commercient can support two-way sync of Contacts and Customers data between Microsoft Dynamics 365 and WooCommerce when configured. Exact two-way capabilities depend on the systems involved and the integration scope.

### Can WooCommerce purchase history be used for Microsoft Dynamics 365 contact segmentation?

Commercient can sync WooCommerce purchase data to Microsoft Dynamics 365 Contacts records so sales and marketing teams can segment contacts by purchase behaviour and order frequency. Exact segmentation capabilities depend on the CRM platform.

### Can Microsoft Dynamics 365 Opportunities or pipeline data connect to WooCommerce customer groups?

Commercient can support syncing Microsoft Dynamics 365 Opportunities stage or account data to WooCommerce customer groups for personalised storefront experiences when included in scope. Exact capabilities depend on project configuration.