---
title: 'Microsoft Dynamics AX + Sage CRM'
url: 'https://www.staging38.commercient.com/product/microsoft-dynamics-ax-sage-crm/'
date: '2026-06-19T10:09:42-04:00'
modified: '2026-06-19T10:09:42-04:00'
author: 'Aaron Torres'
excerpt: 'Commercient SYNC connects Microsoft Dynamics AX to Sage CRM, giving your team access to Microsoft Dynamics AX data directly within Sage CRM. No complex coding required.'
featured_image: 'https://www.staging38.commercient.com/wp-content/uploads/2026/06/Commercient-Product-Image.webp'
language: en-US
post_type: product
woocommerce:
  price: '0 USD'
  stock_status: instock
  attributes: { Product: SYNC }
---

Commercient connects Microsoft Dynamics AX and Sage CRM, giving sales teams access to ERP customer, order, invoice and inventory data from inside Sage CRM. Account managers can review open Microsoft Dynamics AX Customer Invoices and Sales Orders alongside Sage CRM deal activity to prioritise follow-ups and renewals.

## What syncs

- View Microsoft Dynamics AX On-hand Inventory in Sage CRM
- Sync Microsoft Dynamics AX Customer Payments to Sage CRM Account Records
- Access Microsoft Dynamics AX Trade Agreements from Sage CRM
- Sync Microsoft Dynamics AX Credit Notes to Sage CRM
- Import Sage CRM Contacts as Microsoft Dynamics AX Customer Contacts
- Connect Microsoft Dynamics AX Sales Quotations to Sage CRM Opportunities

## Why Commercient

### Deal-to-order workflow

Connect Sage CRM Opportunities back to Microsoft Dynamics AX as Sales Orders so approved deals can move into ERP fulfilment workflows when included in the integration scope.

### Invoice and payment visibility

Surface Microsoft Dynamics AX Customer Invoices and Customer Payments inside Sage CRM so account managers can review outstanding balances and recent payments alongside their pipeline and customer activity.

### Quote-to-order workflow

Connect Sage CRM Quotes to Microsoft Dynamics AX Sales Orders so sales quotes approved in the CRM can create ERP orders and trigger fulfilment without re-entry.

### Account health monitoring

Sync Microsoft Dynamics AX payment status, open Sales Orders and credit data to Sage CRM so account managers can flag at-risk accounts and prioritise renewals based on financial history.

## About Microsoft Dynamics AX

Microsoft Dynamics AX is an ERP platform for mid-size and enterprise manufacturers and distributors, managing production, supply chain, financials, HR and project management.

## About Sage CRM

Sage CRM is a customer relationship management platform for small and mid-size businesses, managing contacts, accounts, opportunities, cases and customer communication.

## Frequently asked questions

### Does Commercient support two-way sync between Microsoft Dynamics AX and Sage CRM?

Commercient can support bidirectional sync between Microsoft Dynamics AX and Sage CRM, such as ERP-to-CRM customer data and CRM-to-ERP deal-to-order workflows. Two-way sync capability and object coverage depend on the systems involved and the integration scope.

### Can Microsoft Dynamics AX Trade Agreements sync to Sage CRM for sales quoting?

Yes, Commercient can sync Microsoft Dynamics AX Trade Agreements to Sage CRM so sales reps have access to current pricing, discount tiers and customer-specific rates from inside the CRM. Exact mapping depends on project configuration.

### Can Commercient support dashboards or reporting from Microsoft Dynamics AX data in Sage CRM?

Commercient can support surfacing Microsoft Dynamics AX data inside Sage CRM views so teams can build account-level reports using ERP financial and transactional data. Custom dashboards and automated alerts depend on the CRM platform and project scope.

### How is the Microsoft Dynamics AX and Sage CRM integration scoped and implemented?

Commercient scopes each integration project based on the customer's Microsoft Dynamics AX and Sage CRM configuration, the objects to be synced, and the required sync direction. Implementation timelines and supported objects are agreed during the scoping process.

### Can Microsoft Dynamics AX Sales Orders history sync to Sage CRM account records?

Yes, Commercient can sync Microsoft Dynamics AX Sales Orders history to Sage CRM Companies records so sales reps can review a customer's order activity, status and history from inside the CRM. Exact object mapping and frequency are configured per project.